Hourly Team Members

Union, NJ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $15.92

Work Schedule

Weekend Shifts

Fixed Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

flexible schedule

Training opportunities

career growth

Job Description

Dave's Hot Chicken is a vibrant and rapidly growing restaurant brand known for its crave-worthy hot chicken that delights food lovers across the United States and Canada. Founded by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan, the brand originated from humble beginnings as a small stand in an East Hollywood parking lot. The founder, Dave, trained as a chef in the prestigious Thomas Keller's French Laundry organization, dedicated himself to perfecting hot chicken through relentless testing and refining. Each piece of chicken is thoughtfully crafted to be the juiciest and most tender, featuring a signature blend of spices ranging from mild to the fiery "The Reaper."

Starting with just $900, the friends built a loyal following fueled by social media buzz and critical acclaim from food critics, leading to lines stretching around the block shortly after their launch. Today, Dave's Hot Chicken has blossomed into a successful chain, known not only for its exceptional menu but also for the unique vibes of its locations, adorned by local street artists. The restaurant's mission is to provide an unforgettable dining experience by combining exceptional food with outstanding customer service and a fast-paced, friendly atmosphere.

The Team Member role at Dave's Hot Chicken is an essential position responsible for delivering high-quality guest service, food preparation, and maintaining the restaurant's cleanliness and smooth operation. This role fits well with individuals who thrive in fast-paced environments and enjoy working collaboratively as part of a team. The Team Member serves as a vital link between the guests and the restaurant, ensuring every visitor feels welcomed and satisfied.

As a Team Member, you will adhere to a structured training program designed to equip you with the necessary skills and responsibilities to excel in various tasks ranging from front-of-house guest interactions to back-of-house food prep and kitchen equipment usage. You will greet guests, take orders, and serve food with a consistently positive and helpful attitude. Your role also includes upholding food safety and sanitation standards while working with kitchen equipment like fryers, warmers, and ice cream dispensers.

Teamwork is a cornerstone of the role. You will collaborate closely with fellow team members to maintain a clean and welcoming environment by clearing tables, cleaning floors, and sanitizing utensils and restrooms. Handling guest concerns professionally and fostering effective communication with the management team are key components of your daily responsibilities.

This role requires physical stamina and flexibility, including the ability to stand for extended periods, bend, stoop, lift up to 75 pounds comfortably, and work around intense kitchen heat. A reliable transportation method and effective communication means are necessary to ensure punctuality and smooth coordination within the team.

Dave's Hot Chicken offers an exciting and dynamic work environment with competitive wages aligned with local minimum wage laws. For example, in New Jersey, the tipped minimum wage for roles such as servers, bartenders, and bussers starts at $6.05, while the minimum wage is $15.92. Joining Dave's Hot Chicken means becoming part of a passionate team dedicated to delivering exceptional food and memorable experiences that keep customers coming back.

Job Requirements

Current student or high school diploma/GED preferred
Must be at least 16 years old
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Looks at restaurant operations from the guest's point of view
Effective communicator with teammates and the restaurant management team
Excellent time management skills
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with restaurant management team and teammates

Job Qualifications

Current student or high school diploma/GED preferred
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with teammates and the restaurant management team
Excellent time management skills

Job Duties

Follow the steps outlined in the DHC training program to learn new skills, duties, and responsibilities
Abide by the rules and direction given by the restaurant management team and refrain from insubordination
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts guests, the team, and overall restaurant operations and success
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Work together with other teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC uniform policy
Follow all company guidelines for food and cash controls
follows all cost control guidelines to maintain and minimize restaurant costs and effectively uses all products, supplies, and equipment facilities
Are performance-oriented and performance driven
understand performance expectations and are aware of performance results