Hourly Supervisor - University of Tennessee-Starbucks

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. The company is rooted in service and united by a purpose to make a positive impact on employees, partners, communities, and the planet. Aramark is committed to fostering an inclusive and equal opportunity work environment where employees can thrive. They promote professional growth, talent development, and a culture built on passion and community. This company provides diverse career opportunities for those seeking new challenges, a sense of belonging, and a rewarding workplace environment. With a strong emphasis on sustainability and responsibility, Aramark continues to innovate and evolve in its industry sectors to meet the changing needs of customers and employees alike.

The role of Hourly Supervisor at Aramark is a pivotal position focused on enhancing the profitability and efficiency of daily operations. This position is responsible for ensuring the highest standards of customer service, safety, sanitation, quality, and consistency while driving sales and managing costs effectively. The Hourly Supervisor will oversee daily staffing levels, control labor costs, and maintain strict adherence to operational standards including production, supply, and inventory management. A key part of the job involves regular audits of service and quality to uphold the company's rigorous standards. This role demands active supervision of teamwork and addressing employee issues professionally according to the company’s policies and procedures. The Hourly Supervisor also plays a critical role in employee development by supporting training programs aimed at improving guest service, increasing repeat business, growing revenue, and boosting overall employee morale. Additionally, the role includes performance management responsibilities such as assisting in annual employee reviews and addressing interim performance concerns. Adherence to Aramark's time and attendance policies and ensuring consistent staffing aligned with business needs are also required. Physical demands may include lifting, bending, pushing, pulling, and extended periods of walking or standing, along with the proper use of personal protective equipment and uniforms. This position offers an opportunity to contribute to a dynamic team environment and make a significant impact on operational success at Aramark.