Hourly Supervisor - Jacksonville University-Dining

Job Overview

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Employment Type

Hourly
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services to a diverse range of clients in 15 countries worldwide. The company prides itself on its commitment to high standards of service, quality, and sustainability. With a mission rooted in service and united by purpose, Aramark is dedicated to making a positive impact not only for its customers but also for the communities and environments where it operates. Aramark fosters an inclusive workplace that promotes equal opportunity and supports the professional growth and development of its employees. The company places a strong emphasis on training programs, employee engagement, and career advancement opportunities.

The Hourly Supervisor position at Aramark plays a critical role in enhancing operational profitability by maintaining the highest standards of customer service, safety, sanitation, quality, and consistency. This role is designed to drive sales and control costs effectively through efficient labor and resource management. The Hourly Supervisor will supervise staffing levels to optimize productivity and control labor costs while adhering to company standards and policies. They will be responsible for monitoring production, supply, and inventory costs to ensure compliance with operational guidelines. Regular audits of service quality and adherence to operational standards are key duties to ensure a superior customer experience.

In addition to managing daily operational activities, the Hourly Supervisor will lead by example in fostering teamwork and a positive workplace culture. The role involves engaging with employees on a professional level, resolving issues in accordance with company policies, and supporting training initiatives that enhance guest service, employee skills, and morale. This position also assists in performance management, including participating in annual employee reviews and addressing interim performance concerns to maintain a motivated and efficient workforce.

The Hourly Supervisor must ensure that all team members are trained in safety, health, and sanitation procedures to comply with regulatory and company standards. This role demands flexibility and adaptability as job responsibilities may evolve to meet business needs. The successful candidate will bring a strong commitment to operational excellence, leadership skills, and the ability to work collaboratively to achieve customer satisfaction and financial goals. Working at Aramark means being part of a company that values passion, development, and inclusivity, providing employees with opportunities to grow and contribute meaningfully to the organization and the communities it serves.

Job Requirements

  • Must have 3-5 years of relevant experience
  • Current certifications as needed
  • Ability to lift, bend, push, pull, and/or walk and stand for extended periods
  • Willingness to wear uniforms and/or use personal protective equipment (PPE)

Job Qualifications

  • Must have 3-5 years of relevant experience
  • Current certifications as needed

Job Duties

  • Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
  • Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
  • Audits service and quality on a regular basis
  • Adheres to all standards and established tracking procedures daily
  • Develops and implements strategies to achieve customer satisfaction goals
  • Supervises teamwork and service on a regular basis
  • Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures
  • Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale
  • Assists in annual employee reviews and supervises interim performance issues
  • Supervises accurate adherence to Aramark's time and attendance procedures
  • Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs
  • All employees to be trained according to company standards for safety, health, and sanitation procedure

Job Criteria

Experience

Mid Level (3-7 years)


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