Hourly Shift Supervisor

Jackmont Hospitality is a renowned, minority-owned comprehensive hospitality company headquartered in Atlanta, Georgia. Established in 1994, the company is dedicated to redefining airport hospitality and restaurant management with superior food, award-winning service, and expert industry knowledge. Jackmont Hospitality manages a diverse portfolio of thirteen restaurant concepts across seven states, including well-known brands such as ONE FLEW SOUTH, LUDACRIS' CHICKEN + BEER, TGIFRIDAY'S, CHARLEYS PHILLY STEAKS, and more. Their dynamic presence in the hospitality industry reflects a commitment to excellence and a passion for creating memorable guest experiences in both airport and street-side locations. The company prides itself on fostering an inclusive workplace, welcoming applicants from a wide range of backgrounds, and actively encouraging diversity and equal opportunity in employment. Jackmont Hospitality offers both full-time and part-time roles with competitive airport wages that directly reflect the candidates' skills, qualifications, experience, and the specific location of employment. Benefits of working with Jackmont include flexible scheduling, medical, dental and vision coverage, paid vacation and sick time, tuition reimbursement, and discounted shift meals.

The Hourly Supervisor role at Jackmont Hospitality, located at the Philadelphia Airport (PHL Airport), offers an exciting opportunity to be part of a fast-paced, engaging, and team-oriented environment. Hourly Supervisors serve a critical function as both leaders and active team members, supporting the management team by ensuring the kitchen operates smoothly and efficiently. Responsibilities are varied and dynamic, ranging from guest interaction and expediting orders to hands-on cooking duties. This position acts as a pivotal step before Management Training, providing employees with valuable exposure to culinary operations and an avenue for career advancement within the company’s expansive hospitality network. Employees in this role are expected to go above and beyond every day, demonstrating a proactive attitude and strong leadership skills. Supervisors oversee the daily receiving, storage, and preparation processes for all food products while ensuring compliance with recipe specifications, quality standards, food safety, and sanitation requirements. They also assist in inventory management, waste tracking, and maintain timing standards to promote smooth dish production. Supervisors inspect dishes for quality and presentation before service and uphold rigorous health and safety regulations including line checks, temperature monitoring, and proper storage. Additionally, supervisors provide on-the-line support to maintain workflow and coordinate with on-duty managers to make operational decisions affecting financial outcomes. The role also includes responsibility for opening and closing procedures, cleaning schedules, and maintenance programs tied to kitchen operations.

Candidates must have at least 2 years of experience working in high-volume restaurant environments as a prep or line cook and preferably previous supervisory experience. Essential skills include mastery of menu knowledge, strong communication abilities in English, basic math skills, and the ability to perform effectively under pressure in a demanding environment. The role requires the flexibility to work weekends and select holidays, physical stamina to lift up to 50 pounds repeatedly, and compliance with TSA Federal background checks. Being at least 21 years old is mandatory. Hourly Supervisors at Jackmont Hospitality are empowered to respond swiftly to on-the-fly requests with professionalism, demonstrating attentiveness and focus despite frequent interruptions. Familiarity with Kitchen Display Systems (KDS) is a plus, enhancing the efficiency of order management within the kitchen. The position promises an enriching work culture, ample opportunity for growth, and a chance to be part of a leading hospitality company that values innovation and dedication in serving airport and street-side restaurant guests.