Hourly Shift Manager

This job posting is for a Shift Manager position at a McDonald's restaurant that is owned and operated by an independent franchisee. It is important to note that this franchisee operates as a separate company and employer from McDonald's USA. This means that the franchisee holds the license to use McDonald's logos and food products but is solely responsible for employment matters including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA does not have any involvement in these processes or decisions.

McDonald's is a globally recognized fast-food restaurant chain known for its consistent quality, fast service, and iconic menu offerings. Working under the franchisee presents a unique opportunity to be part of the McDonald's brand while experiencing a working environment driven by local management. This position offers competitive pay, starting at $22.50 hourly in Seattle locations and $22.75 in Tukwila, with significant benefits and opportunities for career growth.

As a Shift Manager, you will lead shifts weekly to ensure each customer receives a fast, accurate, and friendly experience. This role requires managing a crew and other managers during your assigned shift to uphold McDonald's standards of quality, service, and cleanliness. The position is dynamic and involves various leadership, operational, and customer service tasks, allowing you to develop your skills in a fast-paced environment.

Responsibilities include planning and monitoring shift performance, ensuring team members meet established standards, overseeing food safety, inventory management, daily maintenance, and providing excellent customer service. Additionally, you will ensure safety and security protocols are followed, manage crew scheduling, and participate in training and coaching team members. The role demands a hands-on leader who embraces energy and purpose, can find and develop new talent, and help run a profitable business. This leadership opportunity also allows for honing managerial skills in a supportive team environment.

McDonald's franchisees offer substantial benefits for Shift Managers, including 3-5 days of paid vacation, educational support through the Archways to Opportunity program (which offers pathways to a high school diploma, college tuition assistance, and English as a second language classes), and comprehensive medical, dental, and vision coverage. Additional benefits include short- and long-term disability insurance, life and accident coverage, and free meals before and during shifts.

Ideal candidates possess previous leadership experience, ideally within restaurant, retail, or hospitality settings and have a flexible schedule with a positive, team-oriented attitude. Being at least 18 years old is required to serve as a manager in corporate-owned McDonald's restaurants. This position is perfect for those seeking meaningful career advancement, skill-building opportunities, and a comprehensive benefits package in a fast-paced, customer-focused environment.

In summary, this Shift Manager role combines leadership responsibilities, operational oversight, and customer service excellence within a popular and stable restaurant brand. The position is well-suited for individuals eager to grow their career within the food service industry, offering both financial rewards and valuable benefits in a supportive work environment. If you are currently a shift manager looking for a new opportunity or additional work, this role invites you to apply and join a dedicated team committed to delivering great food and exceptional experiences every day.