Hourly Shift Lead

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, crispy fries, and iconic Frosty desserts. As one of the largest hamburger fast-food chains in the world, Wendy's prides itself on quality ingredients, friendly service, and a warm atmosphere that keeps customers coming back. Established over 50 years ago, Wendy's has continued to innovate and lead in the fast-food industry by focusing on customer satisfaction and operational excellence. This commitment to quality and service is reflected in the company culture, where teamwork, leadership, and customer engagement are highly valued. Wendy's offers various career opportunities across its corporate locations and franchises, making it a great environment for individuals looking to grow in the hospitality and restaurant management sectors.

This particular position is for the role of Shift Lead at a Wendy’s franchise located at 1601 Del Prado Blvd S, Cape Coral, FL 33990. As a Shift Lead, you will serve as a vital member of the restaurant leadership team, working closely with restaurant management to guide and train crew members in delivering outstanding customer service and maintaining operational standards. This is a dynamic position within a fast-paced environment that offers opportunities to develop essential management skills. The role focuses on inspiring crew members to perform their best, creating a warm and welcoming atmosphere for both employees and customers, and fostering a strong team dynamic. Shift Leads help ensure guests enjoy an exceptional experience every time they visit, by overseeing the quality of service and adherence to Wendy’s high standards.

The position starts with a competitive wage of up to $15.00 per hour, depending on experience, along with valuable benefits such as earned paid time off (PTO) and performance bonuses. As a franchise-operated location, some benefits and compensation packages may vary from company-owned stores, but the focus remains on building a supportive work environment where career growth and personal development are encouraged. If you have strong leadership and customer service skills, paired with a friendly and outgoing personality, this position provides an excellent opportunity to further your career in restaurant management while contributing to the success of a well-loved and respected brand.