Hourly Restaurant Manager - Tucker's Onion Burgers

Tucker's Onion Burgers is a distinguished premium fast-casual restaurant that has carved a niche for itself in the Oklahoma City and Edmond areas by specializing in Oklahoma style Onion Burgers. Alongside their signature onion burgers, the restaurant serves fresh-cut fries, hand-dipped shakes, and one salad, offering a well-curated menu focused on quality and authentic regional flavor. Dedicated to delivering not only exceptional food but also genuine hospitality, Tucker's Onion Burgers takes pride in creating memorable dining experiences that appeal to a broad customer base. The restaurant operates multiple locations across Oklahoma City and Edmond, enhancing its accessibility and popularity among residents and visitors alike.

At Tucker's Onion Burgers, the focus is on more than just food. The company is committed to cultivating a welcoming atmosphere and upholding a standard of excellence that extends beyond the plate. This commitment is evident in its dedication to training, product knowledge, guest service, and maintaining high standards in food safety and sanitation. Each location operates under the guiding principles of A Good Egg Dining Group, whose mission is to positively impact lives by fostering enduring memories and building multi-generational relationships through exceptional service and culinary trust.

The Restaurant Manager position at Tucker's Onion Burgers is a key leadership role responsible for assisting the General Manager in shaping the personality and tone of the restaurant. This role involves advocating for exceptional training practices, guest service, hospitality, and food and beverage quality. The Restaurant Manager leads the team to ensure the store runs efficiently, profitably, and in alignment with the company’s mission. The managerial role is hands-on, requiring a strong presence in both front-of-house and back-of-house operations to maintain smooth service standards and uphold a clean and safe environment.

Responsibilities include managing team training programs, overseeing food quality assurance, conducting product tastings, and ensuring that every team member delivers fast, friendly, and intentional service. The manager must also foster a positive work environment, build strong customer relationships, proactively handle guest complaints, and maintain operational standards that support the restaurant’s ambiance and aesthetics. Moreover, the manager helps with administrative tasks such as scheduling, inventory management, ordering, and employee documentation, crucial for efficient business operations.

Leadership is a fundamental aspect of the role, with the Restaurant Manager expected to nurture and develop team members, conduct performance evaluations, provide coaching and counseling, and lead by example to promote teamwork and a high-energy, enjoyable workplace. Candidates should exhibit strong problem-solving skills, effective delegation, and the ability to prioritize tasks. The role also entails compliance with all regulatory requirements related to sanitation, safety, and labor laws, ensuring a safe workplace for both employees and guests.

This position is an excellent opportunity for individuals passionate about the food service industry and dedicated to extreme hospitality. It requires a dynamic leader who enjoys working in a fast-paced environment while maintaining high standards of quality and service. Prospects can expect to be part of a company that values its people and is committed to ongoing training and professional development. The position demands flexibility with scheduling, including nights and weekends, reflecting the operational hours of the restaurant.

Tucker's Onion Burgers is looking for candidates with at least three years of combined practical and restaurant management experience, with hospitality or restaurant management coursework preferred. Proficiency in Microsoft Word and Excel and successful completion of a Manager Training Program are mandatory. Physical stamina is required for prolonged standing and lifting up to 50 pounds. Candidates must hold ServSafe certification and possess excellent verbal and written communication skills in English. Above all, the ideal candidate should bring a passion for extreme hospitality, aligning with the company’s mission to create a fun, high-morale work environment that consistently delivers a top-tier dining experience.