Hourly Manager

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Employee meals 1/2 off

Closed Christmas and Thanksgiving

MEC Ins

401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)

Flexible work schedule

Vision Insurance

Dental Insurance

Online Universities

college scholarships

Job Description

Applebee's is a well-established restaurant chain that began its journey in 1980 in Atlanta, Georgia. Founded by Bill and TJ Palmer, this company has evolved into a prominent name in the casual dining industry with nearly 2,000 locations spread across the United States and internationally. Known for delivering delicious food in a friendly neighborhood atmosphere, Applebee's has built a strong reputation for attentive service and great value, making it a popular dining destination for families and individuals alike. The company prides itself on fostering a welcoming, community-driven experience that encourages repeat visits and customer loyalty. Applebee's commitment to quality, consistency,... Show More

Job Requirements

Must be physically able to work at any duty station in the kitchen or service area when needed on a temporary basis
Must be able to operate cash register as appropriate
Must be able to lift objects up to 40 pounds on occasion

Job Qualifications

High school diploma or equivalent
Prior experience in restaurant management or supervisory roles preferred
Strong leadership and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Knowledge of safety and sanitation standards
Good communication and problem-solving abilities
Proficiency with store-related technology and scheduling software

Job Duties

Manages restaurant environment ensuring prompt friendly service according to company guidelines
Leads overall activities and performance of associates on a shift-by-shift basis
Builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven
Ensures immediate response and correction of all verbal guest complaints
Refers all verbal and written guest complaints to General Manager
Ensures guest contact as a priority utilizing a target goal of 100% table visitation
Enforces alcohol awareness on a shift-to-shift basis
Maintains adequate departmental inventory levels
Ensures product preparation and presentation meet company standards
Effectively schedules associates to meet sales demands
Maintains safety and security programs according to policy and government standards
Corrects unsafe practices or conditions
Manages restaurant organization, cleanliness, and sanitation on a shift-by-shift basis
Performs routine maintenance and reports needed repairs
Communicates daily with other managers
Completes assigned duties and responsibilities

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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