Hourly Catering Supervisor - Alabama State University

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a commitment rooted in service and united by purpose, Aramark strives to foster great things for its employees, partners, communities, and the planet. The company emphasizes equal opportunity employment, valuing diversity and inclusion at every level and ensuring that all employees are free to contribute and grow within the organization without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other legally protected characteristic. Aramark’s mission reflects a dedication to creating positive impacts for its workforce and customers alike, through dedication to service excellence and sustainable practices.

The role of Hourly Supervisor at Aramark is crucial in driving operational success by directly improving the profitability of operations. This position focuses on ensuring the highest standards of customer service, safety, sanitation, quality, and consistency every day. The Hourly Supervisor coordinates and supervises daily staffing levels to optimize labor costs, while driving efficiency among all staff members. They are also responsible for maintaining tight control over production and supply costs, including inventory management, by ensuring adherence to established operational standards and procedures. Regular auditing of service and quality forms a key part of their responsibilities, helping to identify areas of improvement and maintain customer satisfaction.

In addition, the Hourly Supervisor plays an active role in fostering teamwork and leadership within their teams, managing day-to-day employee relations in a professional manner consistent with Aramark’s policies. They support the implementation of training programs aimed at developing employees’ skills to improve service quality, build repeat business, increase revenue, and boost morale. Their responsibilities include assisting in the annual employee review process and managing interim performance issues, as well as ensuring strict adherence to time and attendance procedures to maintain workforce accountability. Staff scheduling is managed with flexibility, scaling according to business needs to ensure operational efficiency. The role also demands a focus on training all employees in safety, health, and sanitation procedures to promote a safe working environment.

Given the dynamic nature of the industry, the Hourly Supervisor role at Aramark requires adaptability as job duties may change to meet operational demands without formal notice. This position is ideal for individuals with leadership experience in operations management who are passionate about delivering excellent customer experiences and driving business success through effective team oversight and operational controls. Aramark encourages career growth, supports professional development, and offers a meaningful career path within a company that values its people and their contributions.