Towne Park logo

Hotel Valet Cashier - PM & Weekends - $15-$16/HR - Walt Disney World Dolphin

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k

Job Description

Towne Park is a distinguished hospitality services company dedicated to making a meaningful impact through exceptional guest experiences. Specializing in providing parking and related service solutions across various venues including healthcare facilities, airports, and urban centers, Towne Park operates with a committed vision to create smiles daily for millions of patients, visitors, and guests. Rooted in values of compassion, respect, and professionalism, the company prioritizes a workplace culture where every team member contributes to easing the stresses of those they serve, enhancing the overall experience in every interaction. Towne Park is not just a place of employment; it is a career where individuals can genuinely make a difference, engaging with diverse communities and fostering memorable encounters for clients and guests alike.

Within this dynamic environment, Towne Park is seeking a Cashier, a vital role tasked with the responsibility of accurately collecting and reconciling revenue while delivering outstanding hospitality services. This position is perfect for individuals who thrive in fast-paced settings, exhibit calmness under pressure, and possess a genuine desire to brighten the day of guests through attentive and friendly service. The Cashier plays a critical role in ensuring smooth daily operations by efficiently processing payments, providing clear and helpful information to guests about facility amenities and local attractions, and maintaining professional interactions with guests and colleagues.

The role is structured around essential functions such as greeting and assisting guests with respect and courtesy, managing financial transactions with precision, and handling operational equipment including registers and credit card machines. The ideal candidate will demonstrate proficient communication skills, the ability to perform basic math functions pertinent to revenue collection, and will contribute to an environment that values safety, efficiency, and customer satisfaction. Towne Park offers a competitive hourly wage of $15 to $16, with schedules that include PM shifts and weekend coverage, catering to a work-life balance suitable for various lifestyles.

Employees in this position are eligible for a range of benefits after meeting classification and employment duration criteria, including accident, critical illness, and hospital indemnity insurance, telemedicine options, and a 401k retirement plan. While the work environment involves exposure to outdoor conditions with potential temperature extremes, reasonable accommodations are made to support individuals with disabilities. This role occasionally requires travel up to 5%, adding an element of diversity to the work experience. Towne Park encourages candidates who are detail-oriented, compassionate, and eager to contribute to a customer-first culture to apply and join a team dedicated to excellence in hospitality services.

Job Requirements

  • High school diploma or general education degree
  • One to three months related experience and/or training
  • Basic math skills
  • Ability to understand and apply cash handling procedures
  • Effective communication skills
  • Ability to work PM shifts and weekends
  • Ability to operate registers, gates, and credit card machines
  • Ability to provide friendly and professional customer service
  • Ability to stand or sit for extended periods
  • Willingness to work outdoors in varying weather conditions
  • Ability to lift up to 50 pounds occasionally
  • Ability to travel up to 5 percent

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three month(s) related experience and/or training
  • Basic math skills
  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
  • Addresses guests using last names when appropriate
  • Treats guests and associates with courtesy, respect and dignity
  • Maintains accuracy and composure while under pressure
  • Appropriately uses the salutation of the day and welcomes guests to the location
  • Uses proper Towne Park phone etiquette
  • Assists guests with directions and all other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Determines guest charges and processes payments via cash, credit, or direct billing
  • Accurately categorizes tickets for audit purposes
  • Collects and reconciles revenue accurately and furnishes payment receipts
  • Completes accurate and timely shift reports
  • Follows all standard operating procedures related to cash banks
  • Operates equipment, including registers, gates, and credit card machines
  • Obtains information about daily events and rates to be charged
  • Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager

Job Criteria

Experience

Entry Level (1-2 years)


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