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Hotel Valet Cashier - Open Availability - $15/HR - Walt Disney World's Grand Floridian
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional parking experiences and fostering genuine connections with guests, patients, and visitors. Their commitment to hospitality extends beyond merely a job; it is an opportunity to make a lasting impact on the lives of individuals they serve daily. Towne Park understands that every interaction matters, from easing the anxiety of a patient and their loved ones with compassionate care to welcoming guests in unfamiliar cities with a memorable and friendly experience. This customer-focused company puts great emphasis on creating smiles and positive moments, striving to be a place where... Show More
Job Requirements
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training or equivalent combination of education and experience without high school diploma or GED
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money and weight measurement, volume and distance
Job Qualifications
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training or equivalent combination of education and experience without high school diploma or GED
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money and weight measurement, volume and distance
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- collects and reconciles revenue and furnishes receipts upon request
- accurately categorizes tickets for audit purposes
- completes accurate and detailed shift reports
- follows all cash bank standard operating procedures
- operates equipment, including register, gate, and credit card machine
- obtains information about daily events and rates to be charged
- identifies and collects revenue for overnight vehicles that have not been charged for parking
- maintains claim checks and guest folio archives
- produces guest vehicle key inventory for billing purposes
- pulls guest keys and places in pick up order
- maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles
- completes all tasks in a timely manner as instructed by the Account Manager
- collects claim checks/tickets from all guests prior to issuing keys
- checks all keys for location of vehicle and damage surveys prior to securing keys
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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