Hotel Valet Cashier - Open Availability - $15/HR - Walt Disney World's Grand Floridian
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional parking experiences and fostering genuine connections with guests, patients, and visitors. Their commitment to hospitality extends beyond merely a job; it is an opportunity to make a lasting impact on the lives of individuals they serve daily. Towne Park understands that every interaction matters, from easing the anxiety of a patient and their loved ones with compassionate care to welcoming guests in unfamiliar cities with a memorable and friendly experience. This customer-focused company puts great emphasis on creating smiles and positive moments, striving to be a place where employees can truly make a difference. With a strong reputation for professionalism and hospitality, Towne Park continuously seeks to deliver exceptional service that reflects its core values.
The Valet Cashier role at Towne Park is a vital position within their team. This role carries the responsibility of securing guest vehicle keys and handling revenue transactions with accuracy and care, all while offering exceptional hospitality services in a warm, attentive, and friendly manner. The valet cashier is the front line of guest interaction and plays a key role in ensuring customer satisfaction by maintaining a professional demeanor and fostering positive relationships with both guests and colleagues. This position involves operational duties such as collecting payments, reconciling revenue, issuing receipts, and categorizing tickets in alignment with audit procedures. The valet cashier also operates essential equipment including registers, gates, and credit card machines, and manages claim checks and guest vehicle key inventories for seamless parking service operations.
Towne Park values safety, accuracy, and professionalism and expects candidates to uphold these standards daily. This position requires the ability to maintain a clean and organized work environment, assist guests with inquiries including directions and reservations, and perform detailed reporting of daily activities. The valet cashier must be capable of multitasking in a fast-paced environment while providing attentive customer service that embodies Towne Park’s commitment to excellence. The hourly base pay for this position is $15, and the work schedule demands open availability to meet various operational needs. This comprehensive role offers the opportunity for candidates to work in a dynamic hospitality setting that values skill development and teamwork.
Additionally, Towne Park supports its employees by providing options for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan based on eligibility. This role involves certain physical demands, including sitting and standing for extended periods, handling objects and controls, and occasional lifting of up to 50 pounds. Working conditions may be exposed to outdoor environments with varying weather elements. Towne Park offers a workplace where making an impact is as important as performing essential cashier duties, making this an ideal opportunity for those passionate about customer service and hospitality.
The Valet Cashier role at Towne Park is a vital position within their team. This role carries the responsibility of securing guest vehicle keys and handling revenue transactions with accuracy and care, all while offering exceptional hospitality services in a warm, attentive, and friendly manner. The valet cashier is the front line of guest interaction and plays a key role in ensuring customer satisfaction by maintaining a professional demeanor and fostering positive relationships with both guests and colleagues. This position involves operational duties such as collecting payments, reconciling revenue, issuing receipts, and categorizing tickets in alignment with audit procedures. The valet cashier also operates essential equipment including registers, gates, and credit card machines, and manages claim checks and guest vehicle key inventories for seamless parking service operations.
Towne Park values safety, accuracy, and professionalism and expects candidates to uphold these standards daily. This position requires the ability to maintain a clean and organized work environment, assist guests with inquiries including directions and reservations, and perform detailed reporting of daily activities. The valet cashier must be capable of multitasking in a fast-paced environment while providing attentive customer service that embodies Towne Park’s commitment to excellence. The hourly base pay for this position is $15, and the work schedule demands open availability to meet various operational needs. This comprehensive role offers the opportunity for candidates to work in a dynamic hospitality setting that values skill development and teamwork.
Additionally, Towne Park supports its employees by providing options for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan based on eligibility. This role involves certain physical demands, including sitting and standing for extended periods, handling objects and controls, and occasional lifting of up to 50 pounds. Working conditions may be exposed to outdoor environments with varying weather elements. Towne Park offers a workplace where making an impact is as important as performing essential cashier duties, making this an ideal opportunity for those passionate about customer service and hospitality.
Job Requirements
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training or equivalent combination of education and experience without high school diploma or GED
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money and weight measurement, volume and distance
Job Qualifications
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training or equivalent combination of education and experience without high school diploma or GED
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money and weight measurement, volume and distance
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- collects and reconciles revenue and furnishes receipts upon request
- accurately categorizes tickets for audit purposes
- completes accurate and detailed shift reports
- follows all cash bank standard operating procedures
- operates equipment, including register, gate, and credit card machine
- obtains information about daily events and rates to be charged
- identifies and collects revenue for overnight vehicles that have not been charged for parking
- maintains claim checks and guest folio archives
- produces guest vehicle key inventory for billing purposes
- pulls guest keys and places in pick up order
- maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles
- completes all tasks in a timely manner as instructed by the Account Manager
- collects claim checks/tickets from all guests prior to issuing keys
- checks all keys for location of vehicle and damage surveys prior to securing keys
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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