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Hotel Valet Cashier - Omni Fort Lauderdale

Job Overview

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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests every year. With a mission to create smiles and make meaningful impacts, Towne Park operates in various hospitality sectors including parking management, guest services, and facility support. Their service-oriented approach focuses not only on operational excellence but also on delivering compassionate and friendly interactions that ease the anxiety of patients and families, enhance the experience of visitors in new cities, and support colleagues in their roles. Towne Park prides itself on fostering a workplace environment where employees can make a real difference every day, adding value through genuine care and service excellence.

The company offers a competitive and fair compensation structure, with the hourly base pay for this position starting at $16 per hour, tailored to the candidate's skills, experience, education, and local market considerations. The employment type includes varied shift schedules that may encompass mornings, evenings, and weekend work, accommodating the dynamic needs of Towne Park’s clientele.

The role of Cashier at Towne Park is pivotal within the guest services framework. The primary responsibility is to accurately collect and reconcile revenue while embodying the hospitality standards Towne Park upholds. The Cashier acts as the frontline representative, engaging guests with a pleasant, friendly, and professional demeanor, ensuring every interaction promotes the company’s commitment to exceptional service. This position demands a high level of accuracy, attention to detail, and composure, especially when handling monetary transactions, providing information, and responding to guest inquiries.

The Cashier is expected to maintain a courteous and respectful atmosphere, using proper salutations and phone etiquette, assisting guests with directions and information about the facility and local attractions, and managing the financial aspects including cash, credit, and direct billing transactions. This role requires operating various equipment such as registers, gates, and credit card machines efficiently, and compiling accurate reports to support shift operations.

Towne Park emphasizes inclusivity and accessibility in the workplace, providing reasonable accommodations to ensure that individuals with disabilities can perform their job functions effectively. The physical demands of the job include standing or sitting for extended periods, basic lifting, and navigating outdoor environments subject to weather conditions. This comprehensive and impactful role offers those who join Towne Park the opportunity not only to perform transactional duties but also to contribute positively to the experiences of thousands of guests each day.

Job Requirements

  • High school diploma or equivalent
  • One to three months related experience or training
  • Basic math knowledge
  • Ability to read and write English
  • Ability to understand and follow instructions
  • Ability to operate cash register and related equipment
  • Ability to maintain composure under pressure
  • Excellent communication and customer service skills
  • Ability to work varied shifts including weekends
  • Physical ability to perform job duties including lifting up to 50 pounds
  • Willingness to work outdoors in various weather conditions

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three month(s) related experience and/or training
  • OR equivalent combination of education and experience
  • Basic math skills
  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
  • Addresses guests using last names when appropriate
  • Treats guests and associates with courtesy, respect and dignity
  • Maintains accuracy and composure while under pressure
  • Appropriately uses the salutation of the day and welcomes guests to the location
  • Uses proper Towne Park phone etiquette
  • Assists guests with directions and all other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Determines guest charges and processes payments via cash, credit, or direct billing
  • Accurately categorizes tickets for audit purposes
  • Collects and reconciles revenue accurately and furnishes payment receipts
  • Completes accurate and timely shift reports
  • Follows all standard operating procedures related to cash banks
  • Operates equipment, including registers, gates, and credit card machines
  • Obtains information about daily events and rates to be charged
  • Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager

Job Criteria

Experience

No experience required


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