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Hotel Valet Attendants - Marriott Rivercenter San Antonio District (Hiring Event: Thursday, May 7th: 12:00pm - 4:00pm)
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $9.00 - $11.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company committed to creating smiles by delivering exceptional experiences to millions of patients, visitors, and guests daily. Founded with the vision of impacting people positively, Towne Park operates across various locations, with a focus on providing compassionate service that eases anxiety and enhances the overall experience of anyone they serve. The company prides itself on fostering a workplace where employees can make a true difference—a place where every interaction counts and leaving guests with a smile is the ultimate goal. As a hospitality services company, Towne Park emphasizes the importance of teamwork, customer... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state or commutable distance
- One month related experience or training
- Ability to read and write in English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to communicate effectively with guests, clients and employees
- Basic math skills including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time formats
- Understanding of applicable rates related to time
- Ability to operate a manual transmission is preferred
- Physical capability to perform parking duties and luggage handling
- Willingness to work flexible schedules including weekends and evenings
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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