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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $10.00 - $11.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a distinguished and reputable parking management company that focuses on delivering exceptional customer service and seamless parking experiences for guests across various hospitality and commercial locations. Specializing in valet services, Towne Park is renowned for its commitment to safety, reliability, and customer-centric hospitality. The company operates in diverse environments, ranging from hotels and event venues to corporate offices and airports, providing tailored valet and guest service solutions that enhance the overall guest experience. With a presence in multiple states, Towne Park emphasizes a professional, courteous approach combined with well-trained staff who prioritize guest satisfaction and operational excellence.... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for applicable state or commutable distance
- Minimum one month related experience and/or training or equivalent
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to perform basic arithmetic including money calculations
- Ability to operate a manual transmission is highly desirable
- Weekend availability recommended
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of work or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group settings
- Basic arithmetic skills including addition, subtraction, multiplication, and division with money
- Understanding of 24 hour and military time systems
- Ability to understand applicable rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and or amenities of the facility as well as main attractions in the area
- Deliver messages, items and or guest amenities as requested
- Shuttle guests to appropriate approved places
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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