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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $10.00 - $20.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a prominent hospitality services company dedicated to creating exceptional guest experiences through attentive and compassionate service. As a leader in the parking and valet industry, Towne Park prides itself on its commitment to delivering memorable interactions that positively impact millions of patients, visitors, and guests each year. Their services extend beyond simply parking cars; they are focused on enhancing the overall guest experience by reducing stress and increasing convenience during visits to healthcare facilities, hotels, and entertainment venues. The company values employees who see their work as more than just a job, emphasizing the opportunity to make... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent education and experience
- Ability to read, write, and communicate effectively in English
- Ability to perform basic math and understand parking rates and time calculations
- Physical ability to lift up to 100 pounds occasionally and up to 20 pounds constantly
- Willingness to work outdoors in varying weather conditions
- Availability to work AM and PM shift schedules
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers, multiply and divide with 10’s and 100’s, and perform operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Skill to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved destinations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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