Hotel Valet Attendant - Open Availability - Hourly + Tips = $17-$20/HR Potential - WDW Hilton

Towne Park is a nationally recognized company specializing in parking management and guest services. Known for its commitment to exceptional hospitality, Towne Park operates numerous parking facilities and valet services across various locations, primarily serving the hospitality and event sectors. The company prides itself on delivering outstanding guest experiences by combining professional service with efficient vehicle management, ensuring customer satisfaction and convenience. Towne Park's work environment emphasizes safety, respect, and professional growth, offering competitive pay and opportunities for advancement. They are dedicated to fostering an inclusive culture that values each employee’s contribution while supporting their health and well-being through various benefit programs. The company maintains a strong focus on operational excellence, training, and customer service standards to uphold their reputation in the industry.

The Guest Service Associate role at Towne Park is essential to maintaining the company’s high standards of guest interaction and parking services. This position requires individuals who can provide attentive, friendly, and efficient hospitality services, including parking and retrieving guest vehicles safely and promptly. Associates serve as the forefront of the company’s customer service, engaging with guests through warm greetings, personalized interactions using guest names, and professional demeanor. The role also involves assisting guests with their luggage, delivering items, and providing information about the facility's amenities and local attractions. Associates are expected to be proactive in managing parking operations, explaining rates and retrieval procedures, and handling vehicle keys and claim checks accurately. The job demands a balance of interpersonal skills and physical capabilities, including the ability to perform parallel parking, operate manual transmissions when needed, and manage the physical requirements of the role such as lifting luggage and standing for extended periods. The Guest Service Associate typically works shifts that may include mornings, afternoons, and overnight hours.

Towne Park offers competitive compensation packages for this position, including an hourly wage starting at $10.98 plus additional income from tips ranging between $6 to $9 per hour. Employees in this role are eligible to enroll in benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine options, and a 401k retirement plan, although eligibility depends on job classification and hours worked. The position requires a valid driver’s license and some experience or equivalent training related to customer service or parking operations. Towne Park encourages diversity and makes reasonable accommodations to enable individuals with disabilities to perform their job functions successfully, maintaining a safe and inclusive workplace. This Guest Service Associate role offers stable employment, an engaging work environment, and the opportunity to develop valuable skills in customer service and hospitality.