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Hotel Valet Attendant - Open Availability - Hourly + Tips = $15-$20/HR Potential - Don Cesar
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.00 - $20.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking and guest services company, recognized for delivering exceptional customer experiences in hospitality environments such as hotels, resorts, and event venues. The company is dedicated to providing safe and efficient parking solutions while maintaining a high standard of service that emphasizes friendliness and attention to detail. Towne Park strives to create a welcoming atmosphere for guests, ensuring their needs are met promptly and professionally during every interaction. This commitment to excellence helps position Towne Park as a trusted partner for property owners and operators across various locations, supporting over a decade of consistent growth and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or within commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer service principles
- Ability to read, write, and comprehend simple instructions
- Effective communication skills
- Basic math skills including addition, subtraction, multiplication and division with money
- Understanding of 24 hour and military time
- Ability to safely operate vehicles including manual transmissions
- Ability to perform parallel parking
- Able to work mid shifts with open availability
- Ability to lift up to 100 pounds
- Comfortable working outdoors in various weather conditions
- Willingness to travel up to 5 percent of job time
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate approved locations
- Use proper phone etiquette
- Post up in designated areas when not completing tasks
- Practice safe driving
- Perform parallel parking
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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