Hotel Valet Attendant - Mon-Sun PM Shifts - $21/HR + Tips - The Sutton

Towne Park is a renowned hospitality services company dedicated to making a positive impact by delivering exceptional experiences to millions of patients, visitors, and guests. With a strong commitment to creating smiles through compassionate service, Towne Park operates in diverse environments such as hospitals, hotels, and various venues where guests and clients benefit from their outstanding hospitality standards. The company fosters an environment where employees not only find a job but enjoy a rewarding career filled with opportunities to touch lives each day. Working at Towne Park means contributing to easing anxieties, creating memorable encounters, and supporting colleagues, all aimed at brightening someone else's day consistently. Their approach to hospitality emphasizes attentiveness, friendliness, and professionalism, making Towne Park a place where employees can thrive by making a meaningful difference.

The Guest Service Associate role at Towne Park is a pivotal position tasked with providing exceptional hospitality service with attentiveness, friendliness, and efficiency. The main duties include parking and retrieving guest vehicles carefully and promptly, assisting guests with their luggage, and delivering remarkable service from arrival to departure. This position requires the associate to maintain a pleasant and professional demeanor while greeting guests and responding to their needs, upholding high standards of customer interaction through courteous communication including the use of guest last names. The associate also plays a critical role in managing valet operations including issuance and collection of claim checks, ensuring accurate documentation of parked vehicles, damage surveys, and revenue collection.

Towne Park offers competitive and fair compensation, with the hourly base pay for this role starting at $21 per hour plus the opportunity to earn tips. The role is based on evening shift schedules from Monday to Sunday, with hours ranging from 2p-10p and 4p-8p. Employees in this role may be eligible to enroll in various benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan. These benefits are subject to eligibility requirements tied to job classification, employment length, and working hours. The position involves physical activity with some lifting requirements and extended outdoor work under various weather conditions. Towne Park prioritizes accessibility and reasonable accommodations for individuals with disabilities to perform essential job functions. Through this role, associates gain valuable experience in customer service, safe vehicle operation, and effective communication within a respected hospitality company committed to excellence and impactful service.