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Hotel Valet Attendant - Marriott Rivercenter/Marriott Riverwalk
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $8.00 - $10.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to creating smiles and delivering exceptional guest experiences in the parking and valet industry. With a strong commitment to customer service excellence, Towne Park serves millions of patients, visitors, and guests across various locations, including hospitals, hotels, and event centers. The company prides itself on fostering a culture of compassion and professionalism, where every team member is empowered to make a meaningful impact on the lives of customers and colleagues alike. Towne Park offers a rewarding career that goes beyond a job, presenting opportunities for personal growth, skill development, and meaningful... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of application or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of application or commutable distance
- One month related experience or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to understand simple instructions and correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division using units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles cautiously while driving slowly
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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