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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $10.98
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional customer experiences through its parking and guest service operations. Established with a mission to deliver smiles and memorable moments, Towne Park prides itself on providing compassionate and professional services to millions of patients, visitors, and guests across various locations. With a strong emphasis on courteous service and operational excellence, Towne Park aims to make a positive impact on every individual's day, whether by easing anxieties, providing helpful assistance, or simply creating a welcoming environment.
Towne Park operates with an employee-first philosophy, recognizing that a fulfilling career goe... Show More
Towne Park operates with an employee-first philosophy, recognizing that a fulfilling career goe... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or within commutable distance
- Minimum one month related experience and/or training or equivalent combination of education and experience
- Ability to read and write English
- Ability to read and comprehend simple instructions and correspondence
- Ability to perform basic math calculations including addition, subtraction, multiplication and division
- Ability to operate a vehicle safely including parallel parking
- Ability to work under specific directions and guidelines
- Physical ability to lift up to 100 pounds occasionally
- Ability to work outdoors in various weather conditions
- Willingness to follow safety and operational procedures
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform operations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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