Hotel Valet Attendant - Hourly + Tips = $17-$20/HR Potential- Walt Disney World's Wilderness Resort

Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences that create smiles. With a strong commitment to serving millions of patients, visitors, and guests, Towne Park prides itself on its compassionate and attentive service, making every interaction meaningful and impactful. The company's mission extends beyond mere job roles; it's about making a difference by providing comfort, assistance, and memorable moments that brighten the days of their customers and colleagues alike. Towne Park is known for fostering a rewarding work environment where every employee has the opportunity to contribute to their guests' happiness as well as the overall success of the organization. This culture of care and service makes Towne Park an ideal employer for those passionate about hospitality and customer service.

The position of Guest Service Associate at Towne Park is a crucial role within the company, primarily focused on delivering top-notch hospitality services to guests. This role requires interacting with guests in a friendly, respectful, and professional manner to ensure they have a positive experience from arrival to departure. The Guest Service Associate handles key responsibilities including parking and retrieving vehicles safely and efficiently, assisting guests with their luggage, and providing helpful directions and information about local attractions and amenities. An important aspect of the role is maintaining a pleasant and welcoming demeanor, acknowledging guests promptly, and using their last names to personalize the interaction.

The Guest Service Associate also plays a vital role in managing parking procedures, explaining rates to guests, issuing claim checks, and ensuring that all administrative tasks related to parking and vehicle management are completed accurately. Working as part of a team, associates provide bell services, shuttle guests, and perform message delivery, all aimed at enhancing the guest’s experience. This role is physically demanding and requires the ability to handle heavy lifting and work outdoors for extended periods in various weather conditions. The work schedule includes shifts in the AM and PM, offering flexibility and exposure to dynamic, customer-facing hospitality work.

Towne Park values its employees by offering competitive compensation, including an hourly wage of $10.98 plus tips ranging from $6 to $9 per hour. Employees have access to various benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and participation in the company’s 401k retirement savings plan, depending on job classification and hours worked. This position is an excellent opportunity for individuals seeking to grow their careers in hospitality while making a positive impact every day by fostering excellent guest experiences.