Hotel Valet Attendant - $12/Hr + Tips ($20-$30/Hr Tip Potential) - Faena Miami Beach

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for patients, visitors, and guests in various environments including hospitals, hotels, and event venues. As a company, Towne Park values the power of positive interaction and strives to deliver service that not only meets but exceeds the expectations of every individual they serve. Their focus is on making meaningful, personal connections through every guest interaction which ultimately creates smiles and memorable experiences. Towne Park operates with a commitment to respect, professionalism, and dedication in offering exemplary hospitality services that support and enhance their clients' hospitality operations.

The role of Guest Service Associate at Towne Park is designed for individuals who thrive on providing outstanding customer service in fast-paced, dynamic environments. This position offers a competitive hourly wage of $12 plus tips ranging from $5 to $15 per hour, with work schedules including AM and PM shifts, making it flexible to accommodate various lifestyles. As a Guest Service Associate, you will play an integral part in the guest experience by providing friendly, attentive, and efficient service. You will be responsible for parking and retrieving guest vehicles safely and promptly, assisting with luggage services, and ensuring all guests feel welcomed and valued from the moment they arrive until their departure.

Beyond vehicle handling duties, this role demands a professional demeanor characterized by warmth and respect. You will be expected to greet guests using their last names, provide directions, handle inquiries about local amenities and services, and assist with logistical needs such as reservations or taxi arrangements. The position also involves administrative responsibilities including issuing claim checks, collecting payments, and maintaining accurate records related to vehicle keys and guest parking details.

This role requires physical stamina and the ability to work under varying weather conditions, as much of the work is conducted outdoors. You should be comfortable handling up to 100 pounds occasionally, with the capacity to stand for extended periods. Towne Park offers a variety of insurance options for employees including accident, critical illness, and hospital indemnity insurance, along with telemedicine benefits and access to a 401k retirement savings plan, depending on eligibility. This role provides an opportunity not only to grow professionally within a respected company but also to make a significant positive impact on the experiences of thousands of people daily.