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Hotel Valet Attendant - Afternoon Shifts - Hourly + Tips - Galt House Louisville
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to providing exceptional customer experiences across various locations. With a strong focus on creating smiles, Towne Park serves millions of patients, visitors, and guests who rely on their courteous, efficient, and professional services. The company is well-regarded for its commitment to quality service, ensuring that every interaction makes a positive impact — whether comforting patients and their families, assisting travelers, or supporting colleagues. Being part of Towne Park means engaging in more than a job; it is about contributing to a larger mission of hospitality and care that resonates throughout the... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state of work or within commuting distance
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to operate a vehicle cautiously and safely
- Ability to provide courteous and professional customer service
- Physical capability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Willingness to work primarily night shifts (3 pm to 2 am)
- Ability to work outdoors in varying weather conditions
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10s and 100s using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to approved places
- Explains parking rates and retrieval procedures
- Issues claim checks after receiving vehicle keys
- Collects claim checks prior to issuing keys
- Completes and maintains all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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