Hotel Valet Attendant - Afternoon Shifts - Hourly + Tips - Galt House Louisville

Towne Park is a leading hospitality services company dedicated to providing exceptional customer experiences across various locations. With a strong focus on creating smiles, Towne Park serves millions of patients, visitors, and guests who rely on their courteous, efficient, and professional services. The company is well-regarded for its commitment to quality service, ensuring that every interaction makes a positive impact — whether comforting patients and their families, assisting travelers, or supporting colleagues. Being part of Towne Park means engaging in more than a job; it is about contributing to a larger mission of hospitality and care that resonates throughout the places they serve. Towne Park stands out as an employer by fostering a workplace culture that values compassion, respect, and dedication, making it a sought-after place to build a career in hospitality services.

The Guest Service Associate at Towne Park plays a critical role in delivering extraordinary hospitality experiences to guests. This position primarily involves parking and retrieving vehicles safely and efficiently, assisting guests with their luggage, and providing valuable information about the facility as well as the surrounding area. Scheduled mainly for the evening shift from 3 pm to 2 am, this role offers an hourly wage starting at $10, with additional tipping opportunities ranging between $5 and $10 per hour, reflecting its importance in the guest experience journey. Employees in this role can expect to work outdoors and should be prepared for exposure to varying weather conditions. The position requires an individual who can maintain a professional and pleasant demeanor, genuinely engaging with guests to make them feel welcomed and valued.

In addition to operational responsibilities, the Guest Service Associate assists guests by providing directions, handling inquiries, and supporting bell services. The role also demands accuracy and vigilance when managing vehicle claim checks, parking tickets, and financial transactions associated with parking services. Towne Park encourages employees to thrive by maintaining a positive attitude, excellent communication skills, and a strong sense of responsibility. Alongside competitive wages, Towne Park offers benefits such as accident, critical illness, and hospital indemnity insurance, as well as access to telemedicine services and a 401k retirement savings plan for eligible employees. This comprehensive career opportunity is designed to grow your skills in a welcoming environment where your contributions have a direct and meaningful impact on the people you serve and the company’s ongoing success.