Hotel Valet Attendant - 3p-11p - Hourly + Tips = $14-$19/HR Potential - Hotel Landy

Towne Park is a leading provider of parking management solutions, known for delivering exceptional customer service with a commitment to safety, efficiency, and hospitality. The company operates across various locations, offering services that cater to hotels, airports, hospitals, and commercial properties. Towne Park prides itself on fostering a professional and welcoming environment for both guests and employees, emphasizing integrity and excellence in every interaction. As a well-established leader in the parking industry, Towne Park provides opportunities for growth, competitive compensation, and a supportive workplace culture.

The role of Guest Service Associate at Towne Park is central to ensuring a positive guest experience by providing exceptional hospitality services in a friendly, attentive, and efficient manner. This part-time position, with a work schedule from 3 pm to 11 pm, involves managing the safe parking and retrieval of guest vehicles while also assisting guests with their luggage during arrival and departure. The hourly base pay is $10.98 per hour, with additional earnings through tips ranging from $3 to $8 per hour, making the compensation competitive within the service industry.

As a Guest Service Associate, the individual will greet guests warmly, maintain a professional demeanor, and handle vehicles with care, ensuring all procedures related to parking, ticketing, and key management are accurately followed. The associate will provide guests with relevant information about the facility, local attractions, and services available, enhancing the overall customer experience. Responsibilities also extend to assisting with guest transportation needs by coordinating taxis and shuttles and offering bell services when necessary.

This role demands physical stamina and the ability to work outdoors for extended periods under various weather conditions, which reflects the dynamic and sometimes challenging nature of the job. The position requires the ability to exert physical effort such as lifting luggage up to specified weights, operating vehicles, including those with manual transmissions, and performing tasks that require agility and coordination. Towne Park values safety and provides reasonable accommodations to ensure individuals with disabilities can perform essential job functions effectively.

Employee benefits for this role include access to accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and eligibility to participate in the company’s 401k retirement savings plan, depending on job classification and hours worked. These benefits contribute to supporting the well-being and financial security of employees.

Overall, the Guest Service Associate position is ideal for candidates who enjoy interacting with people, take pride in delivering excellent customer service, and thrive in fast-paced, hands-on work environments. Towne Park’s emphasis on guest satisfaction and employee support makes it a rewarding place to work for individuals seeking growth and excellence in their hospitality careers.