Job Overview
Compensation
Hourly
Range $12.25 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Employee Discounts
free uniforms
Job Description
Woodbury Corporation is a privately held hospitality and real estate development company with a long-standing legacy dating back to its founding in 1919. Headquartered in Salt Lake City, this esteemed company is considered one of the oldest and most respected players in the Intermountain West region. Woodbury Corporation manages an extensive portfolio that includes hundreds of commercial and residential properties as well as several Marriott and Hilton hotel properties. Over more than a century, Woodbury Corporation has built a reputation centered on the principle of "integrity over income," focusing on delivering high-quality and ethical services across all facets of its operations. The company maintains a talented and diversified team of professionals dedicated to accounting, architecture, asset management, consulting, development, hotel management, legal affairs, sales, and leasing. This integrated approach ensures that Woodbury Corporation stays at the forefront of the hospitality and real estate industries, meeting the evolving needs of its clients and guests.
The Valet Guest Ambassador position at Woodbury Corporation involves serving as the welcoming face and first point of contact for guests arriving at the hotel. The role requires greeting guests warmly and professionally, addressing inquiries about hotel services, features, and local activities, and ensuring a smooth and positive arrival and departure experience. The Valet Guest Ambassador operates in a dynamic environment that demands flexibility regarding work schedules, including availability on weekends and holidays. Responsibilities include driving the airport shuttle for guest pick-ups and departures, communicating parking procedures, resolving guest complaints to ensure satisfaction, and safely managing guests' vehicles by driving to and from assigned parking areas. The role also entails maintaining cleanliness and safety in public areas, assisting with snow removal during the winter months, and vigilantly monitoring assigned areas to prevent unauthorized tampering or security breaches.
The position demands excellent interpersonal communication skills, a clean driving record, and prior experience in a guest contact role. The Valet Guest Ambassador must be at least 21 years old and capable of demonstrating conscientious cash handling in accordance with departmental policies. This role is integral to providing guests with a memorable and positive hotel experience that reflects Woodbury Corporation's commitment to service, quality, and integrity. The company supports its employees with benefits such as a 401(k) plan, employee discounts, and free uniforms, showing its dedication to employee satisfaction and wellness. Joining Woodbury Corporation as a Valet Guest Ambassador means becoming part of a historic and respected organization that values professionalism, hospitality excellence, and community presence.
The Valet Guest Ambassador position at Woodbury Corporation involves serving as the welcoming face and first point of contact for guests arriving at the hotel. The role requires greeting guests warmly and professionally, addressing inquiries about hotel services, features, and local activities, and ensuring a smooth and positive arrival and departure experience. The Valet Guest Ambassador operates in a dynamic environment that demands flexibility regarding work schedules, including availability on weekends and holidays. Responsibilities include driving the airport shuttle for guest pick-ups and departures, communicating parking procedures, resolving guest complaints to ensure satisfaction, and safely managing guests' vehicles by driving to and from assigned parking areas. The role also entails maintaining cleanliness and safety in public areas, assisting with snow removal during the winter months, and vigilantly monitoring assigned areas to prevent unauthorized tampering or security breaches.
The position demands excellent interpersonal communication skills, a clean driving record, and prior experience in a guest contact role. The Valet Guest Ambassador must be at least 21 years old and capable of demonstrating conscientious cash handling in accordance with departmental policies. This role is integral to providing guests with a memorable and positive hotel experience that reflects Woodbury Corporation's commitment to service, quality, and integrity. The company supports its employees with benefits such as a 401(k) plan, employee discounts, and free uniforms, showing its dedication to employee satisfaction and wellness. Joining Woodbury Corporation as a Valet Guest Ambassador means becoming part of a historic and respected organization that values professionalism, hospitality excellence, and community presence.
Job Requirements
- Must have experience in a guest contact position
- Must possess a valid driver license with clean driving record
- Must have excellent interpersonal communication skills
- Must be 21 years of age
Job Qualifications
- Experience in a guest contact position
- Valid driver license with clean driving record
- Excellent interpersonal communication skills
- Ability to work a flexible schedule including weekends and holidays
- Ability to safely operate vehicles
- Good organizational and observative skills
Job Duties
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Greet arriving guests/visitors
- bid farewell to departing guests/visitors and invite them to return
- Communicate parking procedures to guests
- Drive Airport Shuttle for guest pick up and departure
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Making sure all public areas/walkways are safe and clutter-free (This includes helping Engineering Department in the winter with snow removal
- Efficiently and safely drives guests vehicles to and from assigned parking areas
- Accurately fills out key information tickets for each set of keys and stores keys accordingly
- Consistently and carefully hangs keys and pulls them from their assigned area
- Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security
- Accurately and thoroughly completes all required operational forms and reports
- Consistently demonstrates conscientious cash handling in accordance with departmental procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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