Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team events
Job Description
Boomtown Casino Hotel is a vibrant and customer-focused establishment committed to creating memorable experiences for both guests and team members. Our mission is to foster an environment where our employees not only feel valued but also desire to grow and build long-lasting relationships within the company. As a highly regarded hotel and casino, we pride ourselves on our team spirit that spans from executive leadership to front and back-of-house staff. At Boomtown Casino Hotel, teamwork and professional yet friendly interaction are core values that drive us to deliver exceptional service and memorable stays to our guests.
We are currently seeking a skilled and enthusiastic Hotel Supervisor to join our dynamic team. This role plays a crucial part in managing day-to-day hotel operations while ensuring that every guest experiences comfort, satisfaction, and a welcoming atmosphere. The ideal candidate will be someone who excels in customer service, possesses strong leadership capabilities, and thrives in a fast-paced environment. This position requires attention to detail, excellent communication, and the ability to balance multiple priorities effectively.
In the role of Hotel Supervisor, you will be directly responsible for supervising all hotel staff, providing training and ongoing support to ensure high standards are continually met. You will monitor guest satisfaction closely and manage any issues or complaints promptly to maintain exceptional service quality. Additionally, you will develop and implement hotel policies aimed at enhancing operational efficiency and elevating the guest experience. Coordination with different hotel departments is vital to guarantee seamless operations across the entire property.
Administrative duties form an essential part of this supervisor role, such as scheduling employee shifts, managing payroll, and controlling inventory to keep the hotel running smoothly. Maintaining compliance with health and safety standards will also be among your responsibilities, ensuring a safe environment for both guests and staff. This position typically works a swing shift from Thursday to Monday, with Tuesdays and Wednesdays off, making it ideal for individuals seeking consistency and work-life balance.
This opportunity at Boomtown Casino Hotel is perfect for a professional seeking to advance their career in hospitality management while contributing to a positive and collaborative workplace culture. If you are passionate about hospitality, have proven supervisory experience, and are ready to be part of a dedicated team that values growth and friendship, we encourage you to apply. Join us in our mission to create memorable, enjoyable experiences for our guests in a fun, friendly, and professional setting.
We are currently seeking a skilled and enthusiastic Hotel Supervisor to join our dynamic team. This role plays a crucial part in managing day-to-day hotel operations while ensuring that every guest experiences comfort, satisfaction, and a welcoming atmosphere. The ideal candidate will be someone who excels in customer service, possesses strong leadership capabilities, and thrives in a fast-paced environment. This position requires attention to detail, excellent communication, and the ability to balance multiple priorities effectively.
In the role of Hotel Supervisor, you will be directly responsible for supervising all hotel staff, providing training and ongoing support to ensure high standards are continually met. You will monitor guest satisfaction closely and manage any issues or complaints promptly to maintain exceptional service quality. Additionally, you will develop and implement hotel policies aimed at enhancing operational efficiency and elevating the guest experience. Coordination with different hotel departments is vital to guarantee seamless operations across the entire property.
Administrative duties form an essential part of this supervisor role, such as scheduling employee shifts, managing payroll, and controlling inventory to keep the hotel running smoothly. Maintaining compliance with health and safety standards will also be among your responsibilities, ensuring a safe environment for both guests and staff. This position typically works a swing shift from Thursday to Monday, with Tuesdays and Wednesdays off, making it ideal for individuals seeking consistency and work-life balance.
This opportunity at Boomtown Casino Hotel is perfect for a professional seeking to advance their career in hospitality management while contributing to a positive and collaborative workplace culture. If you are passionate about hospitality, have proven supervisory experience, and are ready to be part of a dedicated team that values growth and friendship, we encourage you to apply. Join us in our mission to create memorable, enjoyable experiences for our guests in a fun, friendly, and professional setting.
Job Requirements
- High school diploma or GED required
- a bachelor’s degree in hospitality or a related field is a plus
- at least 2 years of experience in a hotel supervisory or leadership role
- strong communication and people skills
- able to handle multiple tasks and manage time well
- good leadership and team management abilities
- comfortable using hotel management systems and Microsoft Office
- obtain/maintain a Nevada Gaming license
Job Qualifications
- High school diploma or GED
- bachelor’s degree in hospitality or related field is a plus
- at least 2 years of experience in a hotel supervisory or leadership role
- strong communication and people skills
- able to handle multiple tasks and manage time well
- good leadership and team management abilities
- comfortable using hotel management systems and Microsoft Office
- obtain and maintain a Nevada Gaming license
Job Duties
- Manage and supervise hotel staff
- monitor guest satisfaction and respond to any complaints
- train new staff members and provide ongoing training for existing staff
- develop and implement policies and procedures to improve hotel operations and guest experience
- coordinate with other departments within the hotel to ensure smooth operations
- handle administrative tasks such as scheduling, payroll, and inventory management
- ensure compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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