
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
free meal
room discounts
Dining Discounts
Free parking
Movie coupons
career growth
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k
Job Description
The Omaha Marriott at the Capitol District is a premier hotel located in downtown Omaha, renowned for its luxury accommodations and exceptional guest services. This upscale property is strategically situated in the heart of the city, serving as a vibrant hub of culture, business, and entertainment. With 333 modern guest rooms and over 15,000 square feet of sophisticated event space, the hotel caters to a diverse clientele including business travelers, event attendees, and tourists. The hotel’s proximity to iconic landmarks such as the CHI Health Center and Charles Schwab Field, home of the NCAA College World Series, further enhances its appeal, making it a central destination for visitors to Omaha. The Omaha Marriott Downtown is part of Marcus Hotels & Resorts, a distinguished division of The Marcus Corporation with a 60-year legacy of operational excellence and commitment to creating extraordinary guest and employee experiences. Known for its unique character, service quality, and stylish environment, the hotel not only strives to deliver outstanding service to its guests but also fosters a supportive and growth-oriented workplace for its staff.
This role as a Shuttle Driver/Bell-person at the Omaha Marriott Downtown is ideal for individuals passionate about hospitality and dedicated to delivering warm, professional service. The position involves welcoming guests with a sincere and friendly demeanor, assisting with luggage handling, and providing transportation services within approved areas using the company van. You will be responsible for helping guests become acquainted with their accommodations and ensuring their comfort from arrival through departure. Key aspects of the role include the physical handling and transport of luggage, maintaining cleanliness and sanitation standards, managing minor vehicle maintenance needs, and responding promptly and courteously to guest inquiries. This position offers a unique opportunity to be part of a dynamic team and to develop your career within a prestigious hotel brand. Employees enjoy a range of benefits such as competitive wages, meal provisions, room and dining discounts across Marcus Hotels & Resorts and Marriott-branded properties, and comprehensive insurance packages. The work environment emphasizes professional growth, teamwork, and exceptional servicedelivery, contributing to an atmosphere where every team member can thrive and contribute to the hotel’s reputation for excellence. This is a full-time position with an estimated pay of $15.00 per hour plus tips, making it a rewarding role for those seeking to enter or advance within the hospitality industry.
This role as a Shuttle Driver/Bell-person at the Omaha Marriott Downtown is ideal for individuals passionate about hospitality and dedicated to delivering warm, professional service. The position involves welcoming guests with a sincere and friendly demeanor, assisting with luggage handling, and providing transportation services within approved areas using the company van. You will be responsible for helping guests become acquainted with their accommodations and ensuring their comfort from arrival through departure. Key aspects of the role include the physical handling and transport of luggage, maintaining cleanliness and sanitation standards, managing minor vehicle maintenance needs, and responding promptly and courteously to guest inquiries. This position offers a unique opportunity to be part of a dynamic team and to develop your career within a prestigious hotel brand. Employees enjoy a range of benefits such as competitive wages, meal provisions, room and dining discounts across Marcus Hotels & Resorts and Marriott-branded properties, and comprehensive insurance packages. The work environment emphasizes professional growth, teamwork, and exceptional servicedelivery, contributing to an atmosphere where every team member can thrive and contribute to the hotel’s reputation for excellence. This is a full-time position with an estimated pay of $15.00 per hour plus tips, making it a rewarding role for those seeking to enter or advance within the hospitality industry.
Job Requirements
- Valid driver's license and good driving record
- Ability to understand and follow written and or verbal instructions
- Ability to effectively communicate verbally in English
- Ability to read English language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45lbs continuously throughout shift
- Ability to stand, walk, and or sit and continuously perform essential job functions
- Sufficient manual dexterity in one hand to be able to load and unload luggage
- Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property
Job Qualifications
- Valid driver's license and good driving record
- Ability to effectively communicate verbally in English
- Ability to understand and follow written and or verbal instructions
- Ability to read English language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property
- Sufficient manual dexterity in one hand to be able to load and unload luggage
- Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45lbs continuously throughout shift
- Ability to stand, walk, and or sit and continuously perform essential job functions
Job Duties
- Greet guests with friendly and sincere welcome
- Retrieve guest items from cars, busses, vans, and carts
- Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room
- Navigate bell cart through public areas, guest room corridors and to elevators
- Drive guests to approved destinations in company van and perform other driving errands as assigned
- Listen and respond to guest inquiries
- Answer questions and offer assistance giving accurate information
- Always maintain a professional image while at work
- Monitor company van maintenance requirements and communicate needs to management
- Maintain all cleanliness and sanitation along with personal hygiene
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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