You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
Job Description
Wind Creek Hospitality is a prominent hospitality company known for its dedication to providing exceptional service and creating memorable experiences in the casino-hotel industry. Operating under AAA Four Diamond standards, Wind Creek Hospitality fosters a work environment that promotes growth, accountability, and excellence. The company values diversity and adheres to policies ensuring inclusivity and equal opportunity, specifically emphasizing Native American Indian preference in hiring practices. The Montgomery location offers a vibrant, dynamic workplace where the fusion of hospitality and entertainment creates a unique environment for both guests and employees. With a firm commitment to maintaining a drug-free workspace and upholding... Show More
Job Requirements
- High school diploma or GED required
- bachelor’s degree in related field and two years supervisory experience required
- or four years experience in a management position required
- or three years experience in a supervisory position with Wind Creek Hospitality required
- must successfully pass a timed math skills test required
- proficient skills with Microsoft Word and Excel and must pass a skills test with 70% or above required
- must be able to type 25 words per minute minimum required
- excellent writing skills required
- must successfully pass job interview including a guest service audition
- willing to work odd and irregular hours including nights, weekends, and holidays
- willing to travel and participate in training as recommended or required
- must have a Tribal Gaming License or the ability to obtain and maintain a license
- must have willingness and ability to work in a smoke or secondary smoke environment
Job Qualifications
- High school diploma or GED
- bachelor’s degree in related field and two years supervisory experience
- or four years experience in a management position
- or three years experience in a supervisory position with Wind Creek Hospitality
- proven track record of successful supervisory or management experience in Four-Diamond-Caliber Casino-Hotel or Resort Hotel strongly-preferred
- proficient skills with Microsoft Word and Excel
- ability to create detailed excel spreadsheets
- able to create executive summaries and statistical reports including graphs and charts
- excellent writing skills
- must successfully pass job interview including a guest service audition
Job Duties
- Schedules employees to ensure excellent level of service to the customer while maintaining and controlling labor costs
- authorizes PTO and administers payroll
- supervises employees including maintaining proper employee relations, recognition, evaluating performance and administering discipline when necessary including Hotel Supervisor
- actively coaches, mentors and develops team members
- empowers self and team to resolve customer complaints or problems
- provides AAA 4-diamond services levels necessary to meet and exceed guest expectations
- liaises with other departments as operational issues arise
- cross-trains with all Hotel departments
- serves as role model showing exemplary guest service skills
- assists with check-in and check-out and other duties
- assists in the procurement of operating supplies and equipment (OS&E)
- recruits hotel staff, screen applicants and conduct auditions for employment
- conducts market research and collect data pertaining to rates and pricing
- develop rate strategies in Opera (Hotel System)
- assists in the development and training of departmental policies and procedures
- limits number of accidents and injuries by promoting job safety
- other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: