
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.05
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee wellness programs
Job Description
Knott's Berry Farm, a renowned theme park and resort located in Buena Park, California, is known not only for its thrilling rides and family-friendly entertainment but also for its commitment to exceptional guest services and cleanliness. The park operates multiple venues, including hotels, restaurants, and event spaces, all striving to provide memorable experiences for its visitors. As a premier destination, Knott's Berry Farm places a high emphasis on maintaining a clean, welcoming atmosphere throughout its facilities, which includes dedicated hotel accommodations for guests wanting to extend their visit. This environment is supported by a diligent team focused on upkeep and guest satisfaction, ensuring every corner of the property meets rigorous standards of quality and safety.
The Hotel Service Attendant position at Knott's Berry Farm plays a vital role in upholding the cleanliness and maintenance of the hotel guest rooms and various other key areas within the resort. This role is rated at $18.05 per hour and involves working closely under the supervision of housekeeping staff to deliver outstanding cleaning services. The employee is tasked with cleaning guest rooms thoroughly and attentively, which includes bed making, bathroom fixtures cleansing, linen replacement, dusting, vacuuming, trash removal, mopping floors, and replenishing guest amenities. Additionally, the Hotel Service Attendant is responsible for ensuring immaculate hygiene and orderliness in multiple assigned public spaces such as hallways, pool areas, banquet spaces, and fitness centers according to Knott's Berry Farm’s established cleaning protocols.
Beyond routine cleaning duties, the position includes responding promptly and courteously to guest requests, reporting any maintenance issues, and assisting in lost and found item management. This multi-faceted role involves occasional deep cleaning projects and the careful use of cleaning chemicals and equipment while strictly adhering to safety guidelines and personal protective equipment requirements. The position demands physical stamina and flexibility in scheduling, including availability for evenings, weekends, and holidays to accommodate the resort’s operational needs. This role offers an excellent opportunity for individuals seeking to contribute to a dynamic hospitality environment while gaining valuable experience in the hotel and resort industry. Knott's Berry Farm fosters a team-oriented workplace culture and offers various opportunities for growth, making the Hotel Service Attendant position both rewarding and essential to the guest experience.
The Hotel Service Attendant position at Knott's Berry Farm plays a vital role in upholding the cleanliness and maintenance of the hotel guest rooms and various other key areas within the resort. This role is rated at $18.05 per hour and involves working closely under the supervision of housekeeping staff to deliver outstanding cleaning services. The employee is tasked with cleaning guest rooms thoroughly and attentively, which includes bed making, bathroom fixtures cleansing, linen replacement, dusting, vacuuming, trash removal, mopping floors, and replenishing guest amenities. Additionally, the Hotel Service Attendant is responsible for ensuring immaculate hygiene and orderliness in multiple assigned public spaces such as hallways, pool areas, banquet spaces, and fitness centers according to Knott's Berry Farm’s established cleaning protocols.
Beyond routine cleaning duties, the position includes responding promptly and courteously to guest requests, reporting any maintenance issues, and assisting in lost and found item management. This multi-faceted role involves occasional deep cleaning projects and the careful use of cleaning chemicals and equipment while strictly adhering to safety guidelines and personal protective equipment requirements. The position demands physical stamina and flexibility in scheduling, including availability for evenings, weekends, and holidays to accommodate the resort’s operational needs. This role offers an excellent opportunity for individuals seeking to contribute to a dynamic hospitality environment while gaining valuable experience in the hotel and resort industry. Knott's Berry Farm fosters a team-oriented workplace culture and offers various opportunities for growth, making the Hotel Service Attendant position both rewarding and essential to the guest experience.
Job Requirements
- High school diploma or equivalent preferred
- Ability to perform physical and repetitious tasks
- Flexible schedule including evenings, weekends, and holidays
- Ability to pass drug testing according to company policy unless prohibited by law
- Ability to pass a background check unless prohibited by law
- Must be 18 years or older
- Ability to follow safety procedures and use personal protective equipment
- Reliable and punctual
- Strong communication and interpersonal skills
Job Qualifications
- Previous experience preferred but not required
- Ability to perform physical and repetitious tasks
- Flexible availability including evenings, weekends, and holidays
- Ability to work nights, weekends, and holiday periods as needed
- Ability to pass mandatory or random drug tests in compliance with company policy
- Ability to pass background checks including credit, criminal, DMV, previous employment, education, and personal references unless prohibited by law
- Preferred availability on Friday, Saturday, and Sunday
Job Duties
- Clean and maintain all areas of guest rooms including making beds, cleaning bathroom fixtures, removing dirty linen, replacing used guest amenities, dusting, vacuuming, emptying trash, mopping floors
- Complete daily guest-room task assignments
- Respond to guest requests and inquiries
- Report maintenance issues promptly
- Collect and label lost and found items
- Clean assigned common areas such as hallways, pool area, banquet spaces, stairways, public bathrooms, lobby, elevators, fitness center, linen closets, vending machines, and outdoor walkways according to established standards
- Work safely with chemicals and cleaning equipment using personal protective equipment
- Complete deep cleaning projects as assigned
- Assist team leaders and perform other projects as directed by supervision
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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