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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $18.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
Short term disability insurance
long term disability insurance
Vision Insurance
critical illness insurance
accidental insurance
401(k) and company match
Paid vacation
Paid holidays
paid sick days
free hotel rooms
hotel discounts
Job Description
Hyatt Regency Indianapolis is a modern and elegant hotel located in the heart of downtown Indianapolis, Indiana. This hotel is notably connected to the city's Convention Center and is conveniently just steps away from Lucas Oil Stadium, making it a premier destination for both business and leisure travelers. The property combines contemporary amenities with classic design elements, offering guests a comfortable and stylish environment. As part of the well-recognized Hyatt brand, Hyatt Regency Indianapolis strives to deliver exceptional hospitality and a memorable guest experience in one of the Midwest's most vibrant cities. The hotel features spacious guest rooms, extensive meeting... Show More
Job Requirements
- Ability to stand, walk, and patrol the property for extended periods
- Must be able to lift, pull, and push materials or equipment up to 50 pounds
- Comfortable responding to emergencies, including physical confrontations or assisting in evacuations if necessary
- Ability to work in varying conditions, such as during inclement weather or within tight spaces
- Ensure adherence to all safety procedures, including wearing necessary personal protective equipment and following OSHA guidelines
Job Qualifications
- High school diploma or GED required
- Prior experience in security or law enforcement preferred but not required
- Strong communication and interpersonal skills
- Basic computer skills for monitoring security systems and writing reports
- Excellent problem-solving abilities and a calm, professional demeanor in high-pressure situations
- Flexibility to work a variety of shifts, including nights, weekends, and holidays
- CPR and First Aid certification are a plus or willing to obtain
Job Duties
- Maintain a visible and approachable presence in high-traffic areas, monitoring guest activities and ensuring safety
- Conduct regular foot patrols of the property, inspecting for any safety hazards or unusual activities
- Respond promptly to emergencies, including medical incidents, fire alarms, and disturbances, acting as a first responder when needed
- Investigate and document security incidents, accidents, and suspicious behavior through detailed written reports
- Enforce property rules, including trespassing laws, and manage potentially disruptive situations with tact and professionalism
- Assist with lost and found inquiries, ensuring accurate documentation and retrieval processes
- Provide assistance and direction to guests and colleagues in need, demonstrating excellent customer service
- Collaborate with local law enforcement or emergency services when required
- Monitor security camera footage and alarm systems, identifying potential risks or breaches
- Support other departments in ensuring safety during events, conferences, or peak hotel periods
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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