Hotel Sales Manager - OEM

McKibbon Hospitality is a renowned hotel management company that operates a diverse portfolio of properties across the United States. Known for its commitment to excellence and community-driven values, McKibbon Hospitality focuses on delivering exceptional guest experiences while fostering a positive and supportive work environment for its employees. The company embraces its Guiding Principles which include Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression. These principles are deeply embedded in the company culture and guide all aspects of its operations and employee interactions.

The Sales Manager - OEM position at McKibbon represents a crucial leadership role within the hotel team, tasked with generating revenue and driving sales performance to meet business objectives. Reporting directly to the General Manager or Director of Sales, the Sales Manager is integral in implementing and adhering to McKibbon’s strategic sales initiatives and brand standards. This overtime eligible management role requires dedication to maintaining high competence levels while utilizing various sales tools and processes to optimize hotel revenue streams.

As a Sales Manager with McKibbon Hospitality, you will be responsible for a variety of vital functions including managing hotel sales segments that vary according to the size of the property and the sales team. You will stay compliant with the latest sales strategies and brand requirements, engage in detailed reporting such as STAR reports and month-end analyses, and train staff on McKibbon’s sales procedures. Maintaining strong, positive relationships with the management company, property owners, and clients is essential to your success, alongside supporting guest satisfaction and operational excellence.

Your role will extend beyond the hotel walls as you act as a face of the property in the local community, building brand presence and business opportunities. Daily responsibilities involve proactive communication by responding to emails and voicemails promptly, participating in sales meetings and training sessions, and conducting thorough prospecting and lead research to expand clientele. You will handle various sales administrative duties including maintaining group blocks, managing budgets and profit and loss statements, and collaborating with the operations team to contribute insights for budgeting and sales planning.

McKibbon Hospitality supports continuous learning and growth, encouraging Sales Managers to engage in corporate sales blitzes, training opportunities, and leadership development programs. The ideal candidate thrives in a fast-paced environment, employing strong listening and communication skills to address the concerns of colleagues, clients, and guests. You will demonstrate professionalism, meticulous attention to detail, and an unwavering commitment to McKibbon’s values, all while driving sales growth and fostering a collaborative team culture.

This position is foundational to the financial success and community engagement goals of the property, offering significant opportunities for career advancement within a respected hospitality company that prioritizes employee well-being and professional development. Salary and overtime compensation will be provided in accordance with company policies and applicable labor laws.