Hotel Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
travel allowances

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence and delivering outstanding guest experiences. As a multinational company, Marriott operates a broad portfolio of hotels and lodging facilities that cater to diverse market segments, including luxury, business, and leisure travelers. The company’s reputation for quality service, innovative programs, and strong brand presence makes it a preferred employer for professionals in the hospitality sector. Marriott emphasizes a culture of inclusivity, teamwork, and continuous development, offering its employees numerous opportunities for advancement and growth within the organization.

The role of Hotel Sales Manager at Marriott is pivotal in driving revenue growth through targeted sales strategies and client relationship management. This position is designed for a proactive individual who thrives in a dynamic environment and is passionate about promoting group and leisure business aligned with the company’s brand standards. The Hotel Sales Manager will engage in various sales activities including prospecting, networking, conducting presentations, negotiating contracts, and maintaining strong client partnerships. This role requires collaboration with key departments such as Revenue Management, Sales Support, and Operations to optimize room revenue and market share while delivering superior customer experiences.

As a critical member of the hotel’s leadership team, the Hotel Sales Manager not only drives sales but also plays a key role in analyzing market trends and competitor activities to identify new opportunities for growth. This professional is expected to deliver actionable insights during sales and strategy meetings, maintain accurate sales documentation, and uphold Marriott’s high standards of service and operational excellence. The position requires a blend of strategic thinking, strong interpersonal skills, and the ability to foster long-term relationships with clients and partners. The Hotel Sales Manager will also be responsible for overseeing the complete sales cycle and ensuring seamless communication between clients and hotel operations.

This full-time position offers a competitive salary range of $65,000 to $75,000 annually, depending on experience, and includes an expectation of approximately 10% travel to meet clients and attend industry events. The role demands a versatile skill set including proficiency in various office software, analytical capabilities, and exceptional communication skills. Marriott seeks candidates who demonstrate emotional intelligence, teamwork, and the ability to manage multiple priorities effectively in a fast-paced setting.

Working within Marriott means being part of a globally respected brand where dedication to quality, sustainability, and innovation is paramount. The Hotel Sales Manager position is ideal for individuals who are eager to contribute to a thriving sales environment while embodying Marriott’s commitment to guest satisfaction, cultural diversity, and professional integrity. This opportunity provides a platform to advance one’s career in hospitality sales with one of the world’s most prestigious hotel companies, dedicated to fostering a supportive and inclusive workplace.

Job Requirements

  • Associate's degree from an accredited university or equivalent in related field
  • A minimum four (4) years of experience in the hotel sales and marketing or hospitality field
  • Proficient in English communication
  • Ability to organize and manage multiple priorities effectively
  • Skilled in building strong working relationships
  • Analytical and problem-solving skills
  • Understanding of business strategy development and implementation
  • Knowledge of industry trends and best practices
  • Competency in public speaking
  • Proficient in Microsoft Office and Google Workspace applications
  • Ability to work effectively in diverse cultural environments
  • Willingness to travel up to 10%

Job Qualifications

  • Associate's degree from an accredited university or equivalent in related field
  • Minimum four (4) years of experience in hotel sales and marketing or hospitality
  • Strong interpersonal and communication skills
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Google Docs, Sheets, Slides, and Gmail
  • Ability to analyze market data and develop sales strategies
  • Experience in client relationship management
  • Demonstrated ability to negotiate and close sales
  • Capability to work collaboratively with internal teams
  • Ability to uphold brand standards and customer service excellence
  • Knowledgeable about hospitality industry standards and trends

Job Duties

  • Proactively solicit group and leisure business aligned with the hotel's overall sales strategy
  • Identify and secure new business through prospecting, sales calls, networking events, tradeshows, and community involvement
  • Develop, execute, and manage sales action plans to meet or exceed assigned revenue and room night goals
  • Maintain and grow existing client relationships to drive repeat and referral business
  • Solicit, negotiate, and close group and leisure business within established pricing and contract parameters
  • Manage assigned accounts in accordance with Marriott sales processes and brand standards
  • Conduct site inspections and deliver compelling client presentations highlighting hotel amenities and unique selling points
  • Serve as the primary client contact throughout the sales cycle, ensuring a seamless transition to Operations
  • Deliver exceptional customer service that drives guest satisfaction, loyalty, and long-term partnerships
  • Analyze STR reports, market trends, and competitor activity to identify opportunities for revenue growth
  • Partner closely with Revenue Management to optimize pricing, inventory, and total revenue performance
  • Participate in weekly sales, revenue, and strategy meetings, providing actionable insights and recommendations
  • Support execution of Property Sales Reviews (PSR) and quarterly Sales & Marketing action plans
  • Uphold Marriott brand standards and Lodging Dynamics service culture in all interactions
  • Maintain accurate account records, contracts, and required sales documentation
  • Demonstrate professional appearance, reliable attendance, and effective communication
  • Maintain open and effective communication with team members and management
  • Adhere to established safety and emergency procedures and protocols
  • Complete all required Company training/compliance courses as assigned
  • Adhere to Company standards and maintain compliance with all policies and procedures
  • Perform other related duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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