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Hotel Sales Manager

Columbia, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,200.00 - $72,900.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

This position is offered by a reputable hotel that is committed to providing exceptional hospitality services and memorable experiences for its guests. As a distinguished entity in the hospitality industry, the hotel prides itself on offering a range of accommodations and meeting facilities that cater to both leisure and business travelers. With a strong focus on customer satisfaction, the establishment maintains high standards of service and quality, supported by a professional and dedicated team. The hotel seeks to expand its market presence and optimize revenue by leveraging a proactive and strategic sales approach.

The Sales Manager role is pivot... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in sales or hospitality preferred
  • Strong verbal and written communication skills
  • Ability to work in a high demand, sometimes high pressure environment
  • Some travel is required
  • Regular attendance according to established guidelines
  • Ability to work varying schedules including nights, weekends, and holidays
  • Basic computational ability
  • Ability to maintain confidentiality and professionalism
  • Ability to lift approximately 10 pounds
  • Ability to sit, stand, and walk for varying lengths of time
  • Must possess finger dexterity to operate office equipment

Job Qualifications

  • Strong business communication skills, both verbal and written
  • Excellent sales skills demonstrated by knowing and selling product in a professional and courteous manner
  • Ability to participate in and at times lead departmental and hotel team meetings
  • Strong computer skills in Microsoft Suite
  • Ability to maintain excellent relationships with staff and uphold confidentiality at all times
  • High work ethic and self-initiative
  • Focus and maintain attention to multiple tasks and complete work assignments on time despite frequent interruptions

Job Duties

  • Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
  • Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
  • Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
  • Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
  • Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
  • Maintain a sales quota as assigned by Director of Sales
  • Prepare and provide Director of Sales with weekly sales call reports and weekly itineraries of planned sales calls
  • Work in a cooperative and friendly manner with fellow associates
  • Practice a culture of guest service in all you do
  • promote courtesy, good will and a positive attitude in each and every encounter
  • Perform any reasonable request as assigned or directed by management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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