Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,400.00 - $70,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k
Paid training
Paid PTO
Referral program
Employee Discounts
Job Description
Marriott International is a renowned global hospitality company with a diverse portfolio of hotels and related lodging facilities. Known for its commitment to quality and excellence, Marriott offers exceptional lodging experiences worldwide. This particular Marriott property is situated in Ankeny or Ames, Iowa, depending on the successful candidate's preference and location. Marriott properties emphasize outstanding customer service, high operational standards, and welcoming atmospheres to ensure each guest’s stay is memorable and comfortable. Marriott values professional growth and offers employees opportunities to advance within the company through robust training and development programs.
The role of Sales Manager at this Marriott property is a critical position responsible for driving revenue through guest room sales and facility space utilization across banquet and restaurant settings. The Sales Manager focuses heavily on attracting business during low and shoulder seasons, which is vital for maximizing occupancy and profitability year-round. This role is a perfect opportunity for candidates who have hotel sales experience and are passionate about fostering customer relationships and delivering personalized solutions. As Sales Manager, the individual will play a key role in promoting the hotel’s products and services through a combination of in-person solicitations, phone and email communications, and participation in networking and promotional events.
The Sales Manager is tasked with managing assigned accounts, developing new client relationships, and working closely with other hotel departments to coordinate the planning and execution of events. Responsibilities include preparing proposals and confirmations for groups, conducting property tours for prospects, and maintaining comprehensive records of sales activities. The role also involves strategic market analysis, tracking competitors' activities, and contributing to the creation and implementation of marketing and promotional plans designed to increase hotel occupancy.
Professionalism, communication, and attention to detail are essential qualities for this role. The Sales Manager is expected to monitor guest satisfaction through follow-up contacts and participate actively in industry organizations to expand the hotel’s business reach. Additionally, the individual will support the property’s management team by occasionally leading the sales staff in the Director of Sales’ absence and participating in the Manager on Duty program.
Employment with this position offers a comprehensive benefits package including health, dental, and vision insurance available after 60 days of employment. Additional benefits include DailyPay for flexible payment options, a 401k retirement plan, paid training and paid time off (PTO), a referral program, and discounts across all Kinseth Hotel Corporation hotels and restaurants. The combination of a supportive work environment, career development opportunities, and competitive benefits makes this Sales Manager role a valuable career opportunity within the hospitality industry.
The role of Sales Manager at this Marriott property is a critical position responsible for driving revenue through guest room sales and facility space utilization across banquet and restaurant settings. The Sales Manager focuses heavily on attracting business during low and shoulder seasons, which is vital for maximizing occupancy and profitability year-round. This role is a perfect opportunity for candidates who have hotel sales experience and are passionate about fostering customer relationships and delivering personalized solutions. As Sales Manager, the individual will play a key role in promoting the hotel’s products and services through a combination of in-person solicitations, phone and email communications, and participation in networking and promotional events.
The Sales Manager is tasked with managing assigned accounts, developing new client relationships, and working closely with other hotel departments to coordinate the planning and execution of events. Responsibilities include preparing proposals and confirmations for groups, conducting property tours for prospects, and maintaining comprehensive records of sales activities. The role also involves strategic market analysis, tracking competitors' activities, and contributing to the creation and implementation of marketing and promotional plans designed to increase hotel occupancy.
Professionalism, communication, and attention to detail are essential qualities for this role. The Sales Manager is expected to monitor guest satisfaction through follow-up contacts and participate actively in industry organizations to expand the hotel’s business reach. Additionally, the individual will support the property’s management team by occasionally leading the sales staff in the Director of Sales’ absence and participating in the Manager on Duty program.
Employment with this position offers a comprehensive benefits package including health, dental, and vision insurance available after 60 days of employment. Additional benefits include DailyPay for flexible payment options, a 401k retirement plan, paid training and paid time off (PTO), a referral program, and discounts across all Kinseth Hotel Corporation hotels and restaurants. The combination of a supportive work environment, career development opportunities, and competitive benefits makes this Sales Manager role a valuable career opportunity within the hospitality industry.
Job Requirements
- Associate's degree (AA) or equivalent from a two-year college or technical school
- One to two years of related experience and/or training in hotel sales
- Valid driver's license
- Proof of insurability
- Ability to perform physical tasks including standing, walking, reaching, and occasionally lifting up to 50 pounds
- Adherence to company policies including dress code, safety, and performance standards
- Willingness to participate in the Manager on Duty (MOD) program
- Ability to work outside standard hours including after-hours functions
- Occasional travel within the local sales area
Job Qualifications
- Associate's degree (AA) or equivalent from a two-year college or technical school
- One to two years of related experience and/or training in hotel sales
- Demonstrated ability to develop and maintain customer relationships
- Strong communication and interpersonal skills
- Proficiency with sales databases and account management systems
- Knowledge of hotel and hospitality industry practices
- Ability to prepare formal proposals and presentations
- Capable of conducting property tours and client meetings
- Experience participating in marketing plan development and sales promotion activities
Job Duties
- Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services
- Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%)
- Responds to inquiries from customers, prospects, other hotels and the corporate office
- Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers
- Informs other departments of upcoming events and works with them to ensure proper planning throughout the property
- Maintains and uses the accounts tracing system/database and customer account files to generate future business
- Follows company credit and deposit policies when booking business
- Prepares sales reports and records sales calls and activities as required
- Monitors guest satisfaction through follow-up surveys, thank you cards and calls
- Participates in industry and civic organizations to promote business opportunities
- Tracks activities of the competition and the market and the hotel's position in the market
- Participates in sales department meetings and weekly management meetings
- Plans and participates in sales blitzes and outside after hours functions including chamber outings
- Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy
- Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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