Hotel Sales Manager

Champaign, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $53,600.00 - $72,100.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

DailyPay

401k

Paid training

Paid PTO

Referral program

Employee Discounts

Job Description

Kinseth Hotel Corporation (KHC) is a prominent hospitality company known for its exceptional hotel and restaurant services. The corporation operates several properties that emphasize quality guest experiences, catering to both leisure and business travelers. With a reputation built on excellence in accommodations, dining, and event hosting, KHC has positioned itself as a leader in the hospitality industry. The company is recognized for its strong commitment to employee development and customer satisfaction, offering a supportive and engaging work environment. Employees benefit from extensive training programs and a range of perks designed to foster career growth and personal well-being. This role specifically involves working in a hotel facility associated with KHC, providing an exciting opportunity to be part of a well-established hospitality group that values innovation and guest service.

The Sales Professional at Kinseth Hotel Corporation plays a vital role in promoting and selling the hotel’s products and services, primarily focusing on guest room sales during the low and shoulder seasons. This position demands an energetic and proactive approach to engaging with existing and potential clients through multiple communication channels including in-person visits, email, mail, and telephone. An essential part of the job is to develop strong customer relationships, prepare compelling proposals and confirmations for group bookings, and conduct property tours for prospective customers. Collaboration with various hotel departments is crucial to ensure seamless planning and execution of events, while maintaining a detailed database of customer information to generate repeat business. This role requires a balance of independent sales efforts and team coordination to exceed revenue goals and contribute toward the hotel's market competitiveness.

This is a full-time position offering a competitive salary tailored to attract experienced sales professionals. The role includes after-hours responsibilities such as participating in sales blitzes and networking functions to cultivate market presence. Employees enjoy a variety of benefits including health, dental, vision insurance, retirement plans, paid training, paid time off, and exclusive discounts across all Kinseth Hotel Corporation hotels and restaurants. This sales role also includes supervisory duties such as acting management over sales staff in the absence of the Director of Sales, and direction of banquet and catering staff members. The physical demands of the position require the ability to engage in considerable standing, walking, and occasional lifting up to 50 pounds. Candidates are expected to adhere to company dress code and safety policies ensuring a professional image and workplace environment. This is a dynamic and rewarding opportunity for a sales professional eager to build a career in hospitality sales with a respected and fast-growing company.

Job Requirements

Associate's degree (AA) or equivalent from a two-year college or technical school
One to two years related experience and/or training
Valid driver's license and proof of insurability
Ability to make solicitation and service calls by phone, email, mail, and in person
Ability to work outside the office more than 50% of the work week
Physical ability to stand, walk, reach, lift up to 50 pounds, and perform other physical duties as required
Commitment to follow company policies including dress code, safety, and performance standards
Availability to participate in after-hours sales functions and occasional supervisory responsibilities

Job Qualifications

Associate's degree (AA) or equivalent from a two-year college or technical school
One to two years related experience and/or training
Experience in hotel or hospitality sales preferred
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Proficiency with sales and customer management software
Valid driver's license and proof of insurability

Job Duties

Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services
Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%)
Responds to inquiries from customers, prospects, other hotels and the corporate office
Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers
Informs other departments of upcoming events and works with them to ensure proper planning throughout the property
Maintains and uses the accounts tracing system/database and customer account files to generate future business
Follows company credit and deposit policies when booking business
Prepares sales reports and records sales calls and activities as required
Monitors guest satisfaction through follow-up surveys, thank you cards and calls
Participates in industry and civic organizations to promote business opportunities
Tracks activities of the competition and the market and the hotel's position in the market
Participates in sales department meetings and weekly management meetings
Plans and participates in sales blitzes and outside after hours functions including chamber outings
Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales