
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Worker's Compensation
Job Description
This job opportunity is with a reputable hotel establishment known for delivering exceptional guest experiences and maintaining high standards of cleanliness and hospitality. The company prides itself on a welcoming environment that values professionalism, integrity, and genuine care for its guests. Established as a leading name in the hospitality industry, the hotel offers a dynamic and rewarding employment environment where staff members are encouraged to provide outstanding service that reflects the brand's commitment to excellence. The hotel employs a skilled team dedicated to creating comfortable and inviting accommodations, contributing significantly to the satisfaction and loyalty of its clientele.
The position being offered is that of a Guest Room Housekeeper, a vital role within the housekeeping team responsible for ensuring that guest rooms are immaculately clean, well-stocked, and meet all safety and quality standards before occupancy. The role entails a variety of cleaning and maintenance tasks including dusting, polishing, sanitizing, vacuuming, mopping, and trash removal, as well as making beds and restocking linens and room supplies. The housekeeper must self-inspect rooms rigorously, ensuring every detail is attended to in line with the hotel’s stringent cleanliness protocols.
Beyond the routine cleaning duties, the housekeeper must handle bio-hazard materials carefully, comply with safety procedures, and participate in related training and certification programs. The role also involves identifying and resolving room issues proactively, coordinating with maintenance and other departments as needed to facilitate swift problem resolution. This attention to maintenance not only supports guest satisfaction but also preserves the hotel’s property in prime condition.
The candidate for this role should embody a positive, upbeat, and hospitable demeanor that enhances the guest experience at every interaction. Effective communication skills and the ability to listen attentively to guest requests or concerns are crucial, as is demonstrating integrity, reliability, and a strong work ethic. Flexibility in scheduling is essential, with willingness to work various shifts including nights, weekends, and holidays. Previous hotel housekeeping experience is preferred to ensure familiarity with the unique demands of this sector, along with a valid gaming license where applicable.
Working as a Guest Room Housekeeper with this distinguished hotel allows an individual to be part of a dedicated team focused on operational excellence and guest satisfaction. The position emphasizes not only physical cleaning tasks but also the opportunity to contribute to the overall guest experience by maintaining a neat and welcoming environment and engaging courteously with guests. This role is perfect for candidates seeking a steady hospitality career with opportunities to develop new skills and advance within a thriving organization.
This full-time employment offers a competitive salary aligned with industry standards, along with potential benefits that support employee health and well-being. The opportunity to work in a reputable hotel environment with clear expectations and support for professional growth makes this an excellent choice for those passionate about hospitality and guest service excellence.
The position being offered is that of a Guest Room Housekeeper, a vital role within the housekeeping team responsible for ensuring that guest rooms are immaculately clean, well-stocked, and meet all safety and quality standards before occupancy. The role entails a variety of cleaning and maintenance tasks including dusting, polishing, sanitizing, vacuuming, mopping, and trash removal, as well as making beds and restocking linens and room supplies. The housekeeper must self-inspect rooms rigorously, ensuring every detail is attended to in line with the hotel’s stringent cleanliness protocols.
Beyond the routine cleaning duties, the housekeeper must handle bio-hazard materials carefully, comply with safety procedures, and participate in related training and certification programs. The role also involves identifying and resolving room issues proactively, coordinating with maintenance and other departments as needed to facilitate swift problem resolution. This attention to maintenance not only supports guest satisfaction but also preserves the hotel’s property in prime condition.
The candidate for this role should embody a positive, upbeat, and hospitable demeanor that enhances the guest experience at every interaction. Effective communication skills and the ability to listen attentively to guest requests or concerns are crucial, as is demonstrating integrity, reliability, and a strong work ethic. Flexibility in scheduling is essential, with willingness to work various shifts including nights, weekends, and holidays. Previous hotel housekeeping experience is preferred to ensure familiarity with the unique demands of this sector, along with a valid gaming license where applicable.
Working as a Guest Room Housekeeper with this distinguished hotel allows an individual to be part of a dedicated team focused on operational excellence and guest satisfaction. The position emphasizes not only physical cleaning tasks but also the opportunity to contribute to the overall guest experience by maintaining a neat and welcoming environment and engaging courteously with guests. This role is perfect for candidates seeking a steady hospitality career with opportunities to develop new skills and advance within a thriving organization.
This full-time employment offers a competitive salary aligned with industry standards, along with potential benefits that support employee health and well-being. The opportunity to work in a reputable hotel environment with clear expectations and support for professional growth makes this an excellent choice for those passionate about hospitality and guest service excellence.
Job Requirements
- must be at least eighteen years of age
- prior hotel housekeeping experience
- excellent time management and organizational skills
- detail oriented
- schedule flexibility with willingness to work all shifts including nights, overnights, weekends and holidays
- obtain and maintain a valid gaming license
- good communication skills both written and verbal
- read, write, and speak English with general working fluency
- knowledge of and willingness to learn new cleaning methods
- ability to adapt to different situations and change in work processes
- demonstrate ability to take constructive feedback
- excellent listening skills
- interact appropriately and effectively with guests, management, other team members, and outside contacts
Job Qualifications
- must be at least eighteen years of age
- prior hotel housekeeping experience preferred
- excellent time management and organizational skills
- detail oriented
- schedule flexibility with willingness to work all shifts including nights, overnights, weekends and holidays
- good communication skills both written and verbal
- read, write, and speak English with general working fluency
- excellent guest service skills, reliability, organizational skills, integrity, honesty, and high energy levels
Job Duties
- cleaning guest rooms including dusting, polishing, sanitizing, vacuuming, mopping, and disposing of trash and waste
- making beds, changing, and restocking linens
- restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and wet bar/kitchen
- follow procedures set by hotel management for proper entry into guest rooms and ensuring vacancy before entering
- proper handling of bio-hazard material according to department procedures
- attend all bio-hazard training and certification
- fix any room issues discovered during the cleaning process and ensure resolution before room is changed to vacant inspected
- maintain compliance with lost and found items handling according to current SOPs
- inspect and turn mattresses regularly
- store all dirty laundry in line with company policy
- check all appliances in rooms are in working order
- realign furniture and amenities according to the prescribed layout
- respond to guest queries and requests
- respond to calls for housekeeping problems such as spills, and broken glasses
- deliver any requested housekeeping items to guest rooms
- remove room service items
- organize and restock the cart at the end of the shift
- ensure confidentiality and security of guest rooms
- follow all company and applicable regulatory safety and security procedures
- report any maintenance issues or safety hazards
- observe and report damage of hotel property
- perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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