Hotel Restaurant Server - PM

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Discounted parking

subsidized TRAX passes

401(k) savings plan

Paid Time Off

Job Description

Experience the thrill of downtown Salt Lake City at the Marriott Downtown at City Creek, a premier hotel that combines modern style with the spirit of the great outdoors. As part of the vibrant Salt Lake City landscape, our hotel is perfectly situated across from The Salt Palace Convention Center and just a block from TRAX, placing us at the center of exciting conventions and group events that bring a dynamic energy to our workplace. Our team thrives in this fast-paced environment, offering a rewarding and enriching career experience. We take pride in providing exceptional guest services, ensuring each visit is memorable and comfortable for our guests. At the Marriott Downtown at City Creek, we foster a community of passionate individuals dedicated to delivering top-notch hospitality and guest satisfaction. We are not just a hotel; we are a hub of activity and connection in the downtown core, providing opportunities for professional growth and personal development within the hospitality industry.

The role of a Food and Beverage Server with Marriott Downtown at City Creek is integral to our commitment to exceptional guest service. This position focuses on delivering quality dining experiences by greeting and serving guests with courtesy and efficiency, ensuring that their needs are met with the highest standards. From taking orders accurately and using the Point of Sale system effectively to delivering food and beverages promptly, the server will play a critical role in the guest dining experience. Responsibilities also include upholding all state, federal, and corporate policies, especially those concerning the service of alcoholic beverages. The role demands physical endurance, as it includes lifting and transporting trays up to 30 pounds and operating beverage and toast equipment. Effective communication and teamwork are essential, as servers must collaborate with kitchen staff and coworkers to provide seamless service. This position offers an opportunity to be part of a dynamic team in an environment that values inclusivity, diversity, and professional growth. With a comprehensive benefits package that includes medical, dental, and vision insurance, discounted parking, subsidized TRAX passes, and various wellness programs, this role is designed to support employees both personally and professionally. Marriott Downtown at City Creek encourages candidates who are passionate about hospitality and eager to contribute to a memorable guest experience to apply, whether or not they meet every specific requirement, recognizing the value of diverse backgrounds and experiences.

Job Requirements

High school diploma or equivalent
Previous experience in food and beverage service preferred
Ability to lift and carry trays weighing up to 30 lbs
Effective communication skills
Availability to work flexible hours including weekends and holidays
Ability to comply with state and federal regulations regarding alcohol service
Willingness to work in a fast-paced, team-oriented environment

Job Qualifications

Maintain a professional appearance and manner at all times
Be willing to pitch-in and help co-workers with their job duties and be a team player
Have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
Knowledge of the appropriate table settings, service ware and menu items
Ability to remember, recite and promote the variety of menu items
Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
Ability to operate beverage and toast equipment with or without reasonable accommodation
Ability to establish and maintain effective working relationships with associates, customers, and patrons
Ability to operate a keyboard and learn Point of Sale procedures
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc

Job Duties

Check station before, during and after shift for proper set-up and cleanliness
Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Record the details of the order from the guests, repeating the order to the guest to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert items or specialty coffees
Operate the Point of Sale procedures to pre-check order and close out the check
Present the check to guest promptly
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned