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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Discounted parking
subsidized TRAX passes
401(k) savings plan
Paid Time Off
Job Description
Experience the thrill of downtown Salt Lake City at the Marriott Downtown at City Creek, a premier hotel that combines modern style with the spirit of the great outdoors. As part of the vibrant Salt Lake City landscape, our hotel is perfectly situated across from The Salt Palace Convention Center and just a block from TRAX, placing us at the center of exciting conventions and group events that bring a dynamic energy to our workplace. Our team thrives in this fast-paced environment, offering a rewarding and enriching career experience. We take pride in providing exceptional guest services, ensuring each visit... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to lift and carry trays weighing up to 30 lbs
- Effective communication skills
- Availability to work flexible hours including weekends and holidays
- Ability to comply with state and federal regulations regarding alcohol service
- Willingness to work in a fast-paced, team-oriented environment
Job Qualifications
- Maintain a professional appearance and manner at all times
- Be willing to pitch-in and help co-workers with their job duties and be a team player
- Have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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