Hotel Receptionist / Front Desk Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
hotel discounts
Paid Time Off
flexible schedule
Employee assistance program

Job Description

Home 2 Suites Salt Lake City - East is a prominent hotel located at the mouth of Parley's Canyon in Salt Lake City, Utah. This strategic location places the hotel in close proximity to five of Utah's major ski resorts, making it a popular choice for travelers seeking both leisure and adventure. The hotel offers a warm and welcoming atmosphere where guests can enjoy an array of amenities including a complimentary hot breakfast, free wifi, and in-suite kitchens that provide the comforts of home even when away. Known for its exceptional hospitality, Home 2 Suites Salt Lake City - East prides itself on delivering a remarkable guest experience through attentive service, comfortable accommodations, and a friendly staff dedicated to meeting the unique needs of every visitor. The hotel is part of the Hilton brand, ensuring that guests receive high standards of quality and service that Hilton properties worldwide are known for.

The role of a Weekend Hotel Receptionist / Front Desk Attendant at Home 2 Suites Salt Lake City - East is a vital position within the hospitality team. This entry-level, part-time job focuses on providing guests with exceptional service primarily over the weekends during morning shifts on Saturdays and Sundays. As the first point of contact for arriving guests, the Hotel Receptionist / Front Desk Attendant embodies the spirit of hospitality with a warm, friendly demeanor, acting as the welcoming face of the hotel. Responsibilities include greeting guests, assisting with check-in and check-out processes, assigning rooms while accommodating special needs wherever possible, as well as answering guest inquiries and managing reservations efficiently.

This role requires meticulous attention to detail, particularly in handling all billing accurately and responsibly managing transactions involving cash, credit cards, and checks in compliance with hotel policies. A clean and presentable front desk environment is maintained at all times to uphold the hotel’s image and foster a positive guest experience. Team members in this role take pride in helping guests feel welcomed and ensuring their stay is as pleasant and comfortable as possible, which brings a high level of job satisfaction.

In addition to competitive pay ranging from $15 to $16 per hour depending on experience, the position offers fantastic benefits that enhance the employee experience. Team members have access to discounted rates at Hilton and Western States properties around the world, enabling affordable travel and leisure opportunities. Family and friends of team members also benefit from these discounts, receiving up to 50% off rates, making this an attractive role for those who value both career and lifestyle benefits.

The ideal candidate for this role is energetic, charismatic, and customer-oriented, thriving on positive interactions and delivering excellent service with enthusiasm. Strong verbal and written communication skills are essential, as is the ability to adapt and perform confidently in a fast-paced hospitality environment. Organizational skills and effective time management are important traits to balance multiple duties efficiently. Most importantly, this position welcomes applicants without prior hospitality experience, making it an excellent starting point for individuals interested in launching a career in the hotel industry.

Overall, working as a Weekend Hotel Receptionist / Front Desk Attendant at Home 2 Suites Salt Lake City - East offers a rewarding opportunity to join a passionate team committed to exceptional hospitality. This job provides not only competitive wages and valuable benefits but also the chance to develop important skills in a supportive, vibrant setting. Careers at this location provide growth potential and the experience needed to build a future in hospitality management or customer service. If you are dependable, punctual, and eager to help guests have the best experience possible, this role might be the perfect fit for you. Apply today and become part of a welcoming team dedicated to excellence in guest service.

Job Requirements

  • Dependable and punctual
  • No prior hospitality experience required
  • Availability to work weekend morning shifts
  • Ability to handle cash and payment transactions responsibly
  • Good customer service skills

Job Qualifications

  • Strong communication skills both verbal and written
  • Energetic and customer-oriented attitude
  • Ability to work effectively in a fast-paced environment
  • Good organizational and time management skills
  • Friendly and positive demeanor

Job Duties

  • Greet each guest with a warm and friendly demeanor
  • Assist guests with check-in and check-out processes
  • Assign rooms accommodating special needs whenever possible
  • Answer phones and assist guests with questions and reservations
  • Maintain a clean and presentable front desk area
  • Ensure all billing is accurate and handle cash, credit cards, and checks responsibly

Job Criteria

Experience

Entry Level (1-2 years)


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