Hotel Receptionist

The Berkeley City Club is a historic and architecturally significant establishment located in the vibrant Southside district of Berkeley, California, just one block from the University of California, Berkeley campus. Established in 1930 initially as the Berkeley Women’s City Club, it was designed by the renowned architect Julia Morgan, whose unique Moorish-Gothic vision is evident throughout the building's soaring arches, intricate ornamental details, inviting courtyards, and the stunning indoor pool. Today, the Berkeley City Club functions as a boutique hotel, an exceptional event space, a restaurant and bar, and a social club, combining a rich historical legacy with modern hospitality and service. Its status as a City of Berkeley historical landmark adds to its prestige, making it an iconic destination for visitors and locals alike.

Guests at the Berkeley City Club can enjoy a variety of experiences, from spending a night in one of the artistically preserved, cozy rooms to hosting unforgettable events or weddings in the beautifully designed private event spaces. Dining options include Julia’s Restaurant, known for its distinctive culinary offerings, and Morgan’s Bar & Lounge, which provides a welcoming atmosphere for socializing. Club members also benefit from exclusive perks such as special discounts, members-only events and activities, and daily access to the pool and fitness room, fostering a strong sense of community among patrons.

The Front Desk position at the Berkeley City Club is an essential role that embodies the spirit of exceptional customer service and hospitality. This position requires an enthusiastic team player who enjoys engaging with guests and members personally. The role involves greeting visitors upon arrival, managing check-in and check-out processes, and providing assistance through phone and email communications, all while maintaining a warm, professional, and welcoming environment. A Front Desk associate plays a pivotal role in shaping guests’ first impressions and ensuring their entire experience is smooth and memorable.

The ideal candidate for this position will demonstrate a strong guest-focused mindset coupled with a bright personality and excellent interpersonal skills, capable of interacting effectively with a diverse and multicultural clientele. Organizational skills are crucial, as the role demands managing multiple tasks efficiently in a fast-paced environment. Proficiency in hotel management software such as ClubEssential and AutoClerk, as well as in tools like Microsoft Outlook, Word, Excel, Google Drive, Docs, and Sheets, is highly valued. The position requires flexibility with availability, including overnight shifts, weekends, and holidays, reflecting the dynamic nature of hospitality services.

This employment opportunity comes with comprehensive benefits such as health, dental, and vision insurance, company-paid health plans, a 401k match, paid sick leave, paid vacation, and life insurance. The Berkeley City Club is committed to providing an inclusive, equal opportunity workplace, embracing diversity in all forms and ensuring that everyone, regardless of their background or identity, is welcomed and supported. This makes the position not only a job but a chance to join a community-oriented, historically rich, and forward-thinking establishment dedicated to excellence in hospitality and guest experience.