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Hotel Performance Analytics Manager - Hilton Chicago & Palmer House

Job Overview

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Employment Type

Consulting
Full-time
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Compensation

Salary
Range $90,000.00 - $104,000.00
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Work Schedule

Standard Hours
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Benefits

Complimentary Meals
DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
debt-free education
401k
Employee Stock Purchase Program
career growth
recognition programs

Job Description

Hilton Chicago and Palmer House Hilton are part of the globally recognized Hilton brand, a leader in the hospitality industry with nearly a century of delivering exceptional guest experiences across a broad portfolio ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. These iconic properties are located in vibrant Chicago, attracting both business and leisure travelers who seek superior accommodations, outstanding service, and excellent amenities. Hilton's commitment to excellence and innovation has made it a top choice for guests worldwide, and its workforce is central to its reputation, nurtured in a diverse, inclusive environment that promotes... Show More

Job Requirements

  • Three (3) or more years of professional experience
  • Two (2) or more years of experience in hospitality operations, finance, or related work supporting time and labor management
  • Two (2) or more years of specialized experience in financial and analytical data creation
  • Proficiency in Microsoft Office
  • Strong analytical skills
  • Excellent customer service skills
  • Ability to collaborate effectively with multiple departments

Job Qualifications

  • Minimum overall years of professional experience: three (3) or more years
  • Minimum years of experience: two (2) or more years in hospitality operations, finance, or related work that supports time and labor management
  • Minimum years of experience: two (2) or more years of specialized experience creating complex financial and analytical data
  • Expert in Microsoft Office

Job Duties

  • Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences
  • Champion strategies for streamlined labor management, financial management, and offering essential system support and training
  • Lead the charge on forecasting, budgeting, and driving departmental labor objectives
  • Take ownership of specialized areas like LMS Quality Control and Vendor Management
  • Forge strategic partnerships to align auditing targets and provide insightful performance updates
  • Implement cutting-edge Labor Management procedures and conduct impactful metric analysis
  • Shape policies that enhance operational effectiveness while maintaining budget-aligned standards
  • Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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