Job Overview
Compensation
Salary
Range $35,300.00 - $54,600.00
Work Schedule
Flexible
Benefits
Career growth opportunities
flexible scheduling
Earned wage access with PayActive
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401(k) plan with guaranteed match
Employee Discounts
Job Description
HVMG, or Hotel Version Management Group, is a renowned hospitality management company known for its dedication to operational excellence and career growth opportunities within the hotel industry. They foster a Culture of Excellence, which permeates all levels of the organization and is reflected in their commitment to supporting employees’ professional journeys. This company manages a diverse portfolio of hotels nationwide, offering flexible scheduling, competitive benefits, and career advancement opportunities. With a special emphasis on creating a positive work environment for associates, HVMG actively promotes inclusivity and equal opportunity throughout their hiring processes, job assignments, and employee development programs. The company believes in empowering employees to grow their careers from any starting point within the organizational hierarchy, underscoring the notion that with the right attitude and dedication, current entry-level workers can eventually reach senior executive roles.
The role of Hotel Operations Manager at HVMG requires a proactive and hands-on leader capable of supporting the day-to-day functions of the hotel operation to ensure guests enjoy a seamless and high-quality experience. This role is vital to the hotel's success as it involves overseeing multiple departments such as the front office, housekeeping, and food and beverage operations. The Hotel Operations Manager will also coordinate staff activities and manage operational budgets, working closely with the General Manager or Assistant General Manager. Enhancing operational efficiency, fostering team performance, and boosting guest satisfaction are key objectives for this position. The ideal candidate should have a solid background in hospitality, with excellent communication skills and a strong commitment to service excellence. This role is designed not only as a critical management function but also as a stepping stone to future leadership positions within the hospitality industry, such as general manager, director of operations, or corporate roles. The position offers the chance to impact the quality standards and operational success of the hotel while participating in a supportive company culture that values employee growth and welfare.
The role of Hotel Operations Manager at HVMG requires a proactive and hands-on leader capable of supporting the day-to-day functions of the hotel operation to ensure guests enjoy a seamless and high-quality experience. This role is vital to the hotel's success as it involves overseeing multiple departments such as the front office, housekeeping, and food and beverage operations. The Hotel Operations Manager will also coordinate staff activities and manage operational budgets, working closely with the General Manager or Assistant General Manager. Enhancing operational efficiency, fostering team performance, and boosting guest satisfaction are key objectives for this position. The ideal candidate should have a solid background in hospitality, with excellent communication skills and a strong commitment to service excellence. This role is designed not only as a critical management function but also as a stepping stone to future leadership positions within the hospitality industry, such as general manager, director of operations, or corporate roles. The position offers the chance to impact the quality standards and operational success of the hotel while participating in a supportive company culture that values employee growth and welfare.
Job Requirements
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required with or without reasonable accommodations
- Availability to work a flexible schedule including evenings, weekends, and holidays
- Previous experience in a hotel environment preferred
- Warm, professional demeanor consistent with company values
Job Qualifications
- College degree or equivalent experience in hospitality management
- Minimum of two years experience in hotel operations or a related management role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven ability to manage budgets and operational functions
- Knowledge of hotel management software and operational protocols
- Commitment to delivering outstanding guest service
Job Duties
- Manage daily operations of various hotel departments including front office, housekeeping, and food and beverage
- Coordinate and supervise staff activities to ensure operational efficiency and guest satisfaction
- Collaborate with General Manager or Assistant General Manager on operational plans and budget management
- Implement and monitor service standards to maintain the highest level of guest service
- Identify operational areas for continuous improvement and develop action plans
- Ensure compliance with company policies, health and safety regulations
- Foster a positive and professional work environment that supports HVMG’s Culture of Excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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