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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,400.00 - $65,600.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Our company is a reputable hotel located in Yonkers, Westchester, NY, known for its commitment to providing exceptional guest experiences and maintaining high standards of hospitality. We focus on creating a welcoming environment where guests feel valued from the moment they arrive. As part of our ongoing growth and dedication to service excellence, we are seeking to hire a full-time Operations Manager through a direct hire process. This role is central to driving the hotel's overall success and ensuring seamless daily operations across multiple departments.
The Operations Manager position is a hands-on leadership role that demands active partici... Show More
The Operations Manager position is a hands-on leadership role that demands active partici... Show More
Job Requirements
- 5+ years of experience in hotel operations or hospitality management
- Proven leadership skills
- Ability to work in a fast-paced guest-facing environment
- Strong problem-solving skills
- Willingness to be hands-on and lead on the floor
- Ability to manage budgets and financial reports
Job Qualifications
- 5+ years of progressive experience in hotel operations or hospitality management
- Strong leadership and team management capabilities
- Proven ability to operate in a fast-paced, guest-facing environment
- Solid problem-solving skills with a proactive, ownership mindset
- Comfortable being on the floor and leading from the front
Job Duties
- Lead daily operations across Front Office, Housekeeping, Food & Beverage, and Engineering
- Ensure seamless coordination between departments and consistent service delivery
- Drive revenue growth while managing costs and improving operational efficiency
- Handle guest experience, escalations, and service recovery
- Coach, train, and develop staff to build a high-performing team
- Review financials, budgets, and KPIs
- Implement cost-saving strategies
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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