Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Coverage
401(k) plan with company matching
Paid Time Off
Free shuttle service
Complimentary local gym membership
Tuition Reimbursement
Employee Discounts
Job Description
Located in the picturesque Rocky Mountains, Chamonix Casino Hotel offers a unique blend of European elegance and Colorado comfort. This distinguished hotel and casino provide a luxurious yet welcoming atmosphere for guests who seek an exceptional experience in the heart of the mountains. The establishment prides itself on delivering world-class hospitality intertwined with the excitement of gaming, creating a destination that appeals to both leisure and business travelers alike. The Chamonix Casino Hotel is recognized for its commitment to personalized service, upscale amenities, and a vibrant yet relaxing environment that caters to diverse guest needs. From comfortable accommodations to premier gaming options, this hotel stands out as a premier choice in the region, promising an unforgettable stay amid stunning natural surroundings.
At Chamonix Casino Hotel, every team member plays a vital role in the overall guest experience, and the organization fosters a supportive, collaborative environment that encourages professional development and career growth. The position available is a leadership role responsible for overseeing daily hotel operations, including key departments such as the Front Desk, Reservations, Transportation, and Bell Services. This position is essential in ensuring that all operations are executed smoothly and that guests receive exceptional and consistent service.
The role calls for a seasoned hospitality professional who is passionate about delivering excellence and adept at managing a diverse team. Responsibilities include hiring, training, scheduling, and performance management aimed at developing a motivated, high-performing staff. The leader will also engage personally with guests to provide tailored service and foster lasting relationships. This position requires close collaboration with other departments like Player Services to synchronize efforts and provide a seamless guest experience throughout the property.
The candidate must uphold all company policies and legal requirements, including compliance with the Colorado Limited Gaming Act and internal controls. The role also emphasizes the importance of maintaining a clean, organized, and safe work environment and requires consistent attendance and the flexibility to work various shifts, including weekends and holidays. The compensation starts at $80,000 plus based on experience, reflecting the level of responsibility and expertise required for the position.
Working at Chamonix Casino Hotel offers a dynamic atmosphere where the excitement of the gaming and hospitality industries converge. Employees benefit from a robust package that supports both professional and personal well-being. The hotel values diversity and equal opportunity, fostering an inclusive workplace where every team member has the chance to thrive and contribute meaningfully to the success of the organization. This job is ideal for motivated individuals seeking to leverage their hospitality skills while advancing their careers in a supportive and exciting environment.
At Chamonix Casino Hotel, every team member plays a vital role in the overall guest experience, and the organization fosters a supportive, collaborative environment that encourages professional development and career growth. The position available is a leadership role responsible for overseeing daily hotel operations, including key departments such as the Front Desk, Reservations, Transportation, and Bell Services. This position is essential in ensuring that all operations are executed smoothly and that guests receive exceptional and consistent service.
The role calls for a seasoned hospitality professional who is passionate about delivering excellence and adept at managing a diverse team. Responsibilities include hiring, training, scheduling, and performance management aimed at developing a motivated, high-performing staff. The leader will also engage personally with guests to provide tailored service and foster lasting relationships. This position requires close collaboration with other departments like Player Services to synchronize efforts and provide a seamless guest experience throughout the property.
The candidate must uphold all company policies and legal requirements, including compliance with the Colorado Limited Gaming Act and internal controls. The role also emphasizes the importance of maintaining a clean, organized, and safe work environment and requires consistent attendance and the flexibility to work various shifts, including weekends and holidays. The compensation starts at $80,000 plus based on experience, reflecting the level of responsibility and expertise required for the position.
Working at Chamonix Casino Hotel offers a dynamic atmosphere where the excitement of the gaming and hospitality industries converge. Employees benefit from a robust package that supports both professional and personal well-being. The hotel values diversity and equal opportunity, fostering an inclusive workplace where every team member has the chance to thrive and contribute meaningfully to the success of the organization. This job is ideal for motivated individuals seeking to leverage their hospitality skills while advancing their careers in a supportive and exciting environment.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- equivalent experience accepted
- Three (3)+ years of hotel or front desk management experience required
- One (1)+ year of supervisory or leadership experience required
- Must hold or be able to obtain a valid State of Colorado Gaming License
- Flexibility to work weekends, holidays, and variable shifts including overnights if required
- Ability to multitask effectively and remain calm under pressure
- Strong customer service and leadership skills
- Excellent communication, organization, and problem-solving abilities
Job Qualifications
- Strong customer service and leadership skills with the ability to inspire high-performing teams
- Excellent communication, organization, and problem-solving abilities
- Proven track record of success in fast-paced hospitality environments
- Ability to multitask effectively and remain calm under pressure
- Flexibility to work weekends, holidays, and variable shifts, including overnights if required
- Professional, guest-focused demeanor with a commitment to excellence
- Bachelor's degree in Hospitality Management or related field preferred
- equivalent experience accepted
- Three (3)+ years of hotel or front desk management experience required
- One (1)+ year of supervisory or leadership experience required
- Must hold or be able to obtain a valid State of Colorado Gaming License
Job Duties
- Oversee daily hotel operations, including Front Desk, Reservations, Transportation, and Bell Services
- Lead, develop, and motivate hotel staff
- Responsible for hiring, training, scheduling, performance management, and professional development
- Ensure all employees deliver consistent, world-class guest service and maintain a polished, professional demeanor at all times
- Collaborate closely with Player Services and other departments to coordinate guest needs and ensure a seamless experience across the property
- Personally engage with guests to provide assistance, recommendations, and personalized service that reflects the Chamonix standard
- Review and approve schedules, timecards, and departmental staffing to maintain optimal coverage
- Lead and participate in management meetings to set goals, resolve issues, and communicate expectations clearly
- Ensure employees are informed of company and department policies, and reinforce adherence to service and operational standards
- Act as a hands-on support leader, stepping in to assist in any department as needed to ensure smooth operations
- Maintain compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, and all internal policies and procedures
- Promote a clean, organized, and safe work environment throughout hotel operations
- Demonstrate consistent and reliable attendance to support team performance and guest satisfaction
- Perform additional duties and special projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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