Hotel On Site Manager

Sandpiper Hospitality (SH) is an innovative and rapidly expanding company in the extended stay hotel market. Recognized for its commitment to operational excellence and guest satisfaction, Sandpiper Hospitality has built a strong reputation for quality service and a supportive culture focused on growth and recognition. As a leader in the hospitality industry, SH emphasizes a culture encapsulated by the value "Play To Win," inspiring its team members to strive for superior performance and continuous improvement. The company offers a dynamic work environment where associates are empowered to contribute meaningfully to the guest experience and the business's success. Sandpiper Hospitality values dedication, leadership, and a team-oriented spirit, which is why it rewards hard work with competitive benefits including comprehensive health coverage, generous paid time off, and opportunities for personal and professional growth.

The role of On-Site Manager at Sandpiper Hospitality is a unique and highly responsible position requiring the successful candidate to live on the premises or be available onsite within 30 minutes during their on-call periods. This full-time role primarily covers operational management during evenings, weekends, and overnight shifts from Wednesday through Sunday. As the Manager on Duty during these critical times, the On-Site Manager oversees all aspects of hotel operations in the absence of the General Manager, ensuring the property's smooth and efficient functioning. This includes directly managing the front desk team, supervising weekend staff such as housekeeping and maintenance, and being the key decision-maker for guest satisfaction and operational compliance.

This leadership position demands a hands-on approach to team management, including hiring, mentoring, disciplining, scheduling, and conducting annual performance appraisals for front desk employees. The On-Site Manager also supports financial oversight responsibilities by assisting with budgeting, monitoring cash control, and approving payroll for the weekend team. Guest experience is paramount, and the On-Site Manager actively engages with guests to gather feedback, resolve issues promptly, and maintain a secure and welcoming environment for all visitors and staff. Sandpiper Hospitality's brand standards and operational policies serve as a guiding framework for the role, requiring the manager to enforce compliance rigorously while providing operational relief or backup duties as needed.

In addition to overseeing day-to-day operations, the On-Site Manager contributes to sales prospecting efforts under the General Manager's direction, aligning operational success with business growth strategies. This multidimensional role requires someone with exceptional leadership, communication, and problem-solving skills who embodies the "We Are All In" spirit that drives the company's inclusive and performance-oriented culture. The position represents a career-defining opportunity for a hospitality professional looking to assume a vital role in a fast-growing hotel company, with the rewards of generous paid time off, travel perks, health insurance, incentive programs, and professional development.

If you have the strategic mindset and operational expertise to lead a thriving extended stay hotel property, meet the challenge of living on site, and foster a team culture dedicated to excellence, Sandpiper Hospitality's On-Site Manager role is your next career step. Join a company that grows by giving and play to win in your career journey.