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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,568.00 - $40,000.00
Work Schedule
On-call
Weekend Shifts
Benefits
Paid Time Off
Travel perks
Health Insurance
Incentive programs
Professional Development
annual recognition events
Job Description
Sandpiper Hospitality (SH) is an innovative and rapidly expanding company in the extended stay hotel market. Recognized for its commitment to operational excellence and guest satisfaction, Sandpiper Hospitality has built a strong reputation for quality service and a supportive culture focused on growth and recognition. As a leader in the hospitality industry, SH emphasizes a culture encapsulated by the value "Play To Win," inspiring its team members to strive for superior performance and continuous improvement. The company offers a dynamic work environment where associates are empowered to contribute meaningfully to the guest experience and the business's success. Sandpiper Hospitality values... Show More
Job Requirements
- Mandatory requirement to live on site or within 30 minutes of the hotel when on call
- Exceptional leadership, communication, analytical, and problem-solving skills
Job Qualifications
- Proven experience in a management role in the hospitality industry with significant supervisory and personnel management responsibilities
- Experience managing operations within major hotel brands such as Choice, IHG, or Marriott
- Experience with budgeting, financial management, or project management
- Exceptional leadership, communication, analytical, and problem-solving skills
Job Duties
- Manages and has direct responsibility for the Front Desk team including hiring, discipline, terminations, schedule-writing, training, mentoring, and conducting annual personnel performance appraisals for all direct reports
- Customarily and regularly directs the work of all front desk, housekeeping, and maintenance employees during weekend shifts and other times when the GM is not on the premises
- Assists the General Manager in monitoring cash management and in-house balances, and contributes to budgetary control measures including labor, expense, and inventory
- Reviews and approves property payroll for all direct reports
- Ensures the highest standards of customer service by routinely meeting with guests to solicit feedback, monitoring social media, and ensuring prompt resolution of issues
- Ensures the security needs of guests, staff, and property are met
- Ensures all front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards
- Provides necessary relief or backup duties to ensure optimum operation
- Aids and contributes to sales prospecting efforts under the direction of the General Manager to maximize hotel revenues and profits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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