Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Paid vacation
sick leave
Bereavement leave
Jury duty leave
Holiday pay
Hotel Room Discounts
Teammate referral bonuses
paid time off for volunteering
Employee assistance program

Job Description

Raymond Management Company is a reputable hotel management firm that oversees a distinguished portfolio of Hilton and Marriott properties across the United States. Known for its commitment to excellence and fostering a supportive team environment, Raymond Management places high value on respect, diversity, and employee well-being. The company’s culture is centered on teamwork, mutual support, and empowerment, creating a positive atmosphere where all employees feel valued and motivated to deliver superior service to guests. Raymond Management is recognized for its award-winning properties and aims to maintain high standards through its dedicated workforce. \n\nThe current opportunity is for a part-time Guest Service Representative Night Audit position with a starting hourly wage ranging from $18.00 to $19.00, with potential wage increases based on performance at 30, 60, and 90 days. The role is perfect for individuals who thrive working overnight shifts, preferably from 11:00 PM to 7:00 AM, covering 4 to 5 shifts each week. This position combines customer service excellence with financial accuracy, requiring the individual to balance daily transactions and audit financial records during overnight hours. Key responsibilities include processing guest check-ins and check-outs, handling inquiries promptly, preparing daily financial reports, and performing security checks to ensure a safe environment for all. The role demands strong attention to detail, solid organizational skills, and the ability to work independently throughout the night. \n\nMoreover, the company offers comprehensive on-the-job training to support the growth and development of team members, making it an excellent choice for candidates new to the industry or the night audit function. Employee recognition programs highlight and celebrate team achievements, fostering a culture where contributions are acknowledged. Benefits available to all teammates include paid vacation, sick leave, bereavement, jury duty leave, holiday pay at time and a half, hotel room discounts for travel, referral bonuses, paid time off for community volunteering, and access to mental health resources through the Employee Assistance Program. Full-time employees also enjoy affordable health, dental, and vision insurance plans, as well as low-cost accident, critical illness, and hospital coverage, flexible spending plan options, and 401(k) retirement plans with company contributions. \n\nRaymond Management’s emphasis on respect and inclusivity makes it an inviting workplace for candidates from all backgrounds. This role presents an exciting career path for motivated nocturnal workers who want to contribute to a dynamic hotel management team while honing skills in guest services and financial auditing. Those interested are encouraged to apply before the application deadline on May 25, 2026, to begin a rewarding journey with a company that cares deeply about its teammates and guests alike.

Job Requirements

  • High school diploma or equivalent
  • Ability to work overnight shifts from 11:00 PM to 7:00 AM
  • Availability to work 4 to 5 shifts per week
  • Strong communication and interpersonal skills
  • Basic computer literacy
  • Willingness to learn and adapt
  • Previous night audit or financial experience preferred but not required

Job Qualifications

  • Strong attention to detail and ability to handle financial records accurately
  • Friendly and professional demeanor with excellent customer service skills
  • Ability to work independently and manage multiple tasks during overnight hours
  • Basic computer skills and familiarity with hotel management software is a plus
  • Prior experience as a night auditor or in a financial role is a bonus but training will be provided

Job Duties

  • Balance and audit daily transactions to ensure accuracy
  • Serve as the main point of contact for guests during overnight hours providing exceptional customer service
  • Process check-ins, check-outs, and handle guest inquiries or requests
  • Prepare and run daily financial reports ensuring all transactions are properly recorded
  • Assist with security checks ensuring a safe environment for guests and staff

Job Criteria

Experience

Entry Level (1-2 years)


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