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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
The Ritz-Carlton is a world-renowned luxury hospitality brand known for setting the highest standards in guest service and comfort. With over 100 award-winning properties worldwide, The Ritz-Carlton attracts top hospitality professionals who are passionate about creating lifelong memories for their guests. As part of the Marriott International portfolio, The Ritz-Carlton is dedicated to promoting a diverse and inclusive work environment that values the unique backgrounds, talents, and experiences of its associates. The company prides itself on delivering excellence in luxury service guided by its Gold Standards, which include the Employee Promise, Credo, and Service Values. These standards form the foundation... Show More
Job Requirements
- 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- 8 years' experience in management operations, sales and marketing, or related professional area
- or 4-year bachelor's degree in business administration, hotel and restaurant management, or related major
- 6 years' experience in management operations, sales and marketing, or related professional area
- strong leadership and interpersonal skills
- ability to develop and implement operational strategies
- experience in budget management and financial oversight
- excellent communication and problem-solving skills
- commitment to employee satisfaction and guest service excellence
Job Qualifications
- 2-year degree in business administration, hotel and restaurant management, or related field with 8 years of relevant experience
- or 4-year bachelor's degree in business administration, hotel and restaurant management, or related field with 6 years of relevant experience
- strong leadership and communication skills
- proven ability to manage diverse teams
- experience in hospitality operations management
- financial acumen in managing budgets and profitability
- knowledge of luxury hospitality brand standards
Job Duties
- manage profitability and departmental budgets
- ensure operational areas provide a favorable guest experience
- review financial performance against budgets
- allocate capital expenditures appropriately
- identify and solve operational challenges
- coach team on occupancy, wages, and expenses
- develop and execute operational strategies aligned with brand objectives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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