Hotel Manager, Palace Hotel, a Luxury Collection Hotel, San Francisco

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $55,300.00 - $83,500.00

Benefits

bonus program

restricted stock units/stock grants

Comprehensive health care benefits

401(k) plan with up to 5% company match

Employee stock purchase plan at 15% discount

accrued paid time off including sick leave where applicable

Life insurance

Group disability insurance

Travel Discounts

Adoption assistance

Paid parental leave

Health savings account

flexible spending accounts

Tuition Assistance

Pre-tax commuter benefits

Other Life and Work Wellness Benefits

stock awards

deferred compensation plans

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence and delivering exceptional guest experiences. The Luxury Collection Hotels & Resorts, a prestigious portfolio within Marriott International, encompasses over 120 distinctive properties across more than 35 countries. This brand is synonymous with luxury, elegance, and authentic experiences that celebrate the rich cultural heritage and unique stories of each destination. With a legacy that dates back over a century, starting with the Italian CIGA brand in 1906, The Luxury Collection continuously evolves to exceed the expectations of luxury travelers worldwide.

The rol... Show More

Job Requirements

2-year degree from accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years experience in management operations, sales and marketing, or related professional area
OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major
6 years experience in management operations, sales and marketing, or related professional area
ability to manage multiple departments
strong leadership and decision-making skills
proficiency in financial and budget management
excellent communication and team-building abilities
commitment to employee development and guest satisfaction

Job Qualifications

2-year degree from accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years experience in management operations, sales and marketing, or related area
OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major
6 years experience in management operations, sales and marketing, or related area
proven leadership skills
strong financial acumen
excellent communication and interpersonal skills
experience in luxury hotel operations
ability to develop and execute strategic plans
knowledge of brand service standards and initiatives

Job Duties

Functions as the strategic business leader of property operations
acts as General Manager in absence
develops and implements operations strategy
ensures implementation of brand service strategy and initiatives
manages Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management
reviews financial reports and manages budgets
coaches operations team to improve financial performance
maintains profit margins while ensuring guest and employee satisfaction
communicates operational goals to team
tours property to assess business needs and opportunities
establishes vision for product and service delivery
hires and mentors operations management team
conducts performance appraisals
fosters employee commitment to excellent service
promotes fair and equitable treatment of employees
supports employee satisfaction and addresses concerns

Job Location

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