Hotel Manager, JW Marriott Los Angeles L.A. Live

JW Marriott Los Angeles LALIVE, located at 900 W Olympic Blvd, Los Angeles, California, is a prestigious luxury hotel that is part of Marriott International's renowned luxury portfolio. Known for its impeccable service and elegant ambiance, JW Marriott offers guests an exceptional experience through its distinctive resort location and gateway city presence. Marriott International, a global leader in the hospitality industry, is committed to welcoming diverse associates and fostering an inclusive workplace where individuals thrive. The company upholds its reputation through values that focus on associate well-being, innovation, and exceptional guest experiences.

This position is a full-time management role that serves as the strategic business leader overseeing property operations at JW Marriott Los Angeles LALIVE. The ideal candidate acts as the General Manager in their absence, ensuring that operational standards meet the high expectations of the brand. With a substantial annual salary range of $202,000 to $277,200 and eligibility for bonuses and stock packages, this role demands a leader capable of integrating brand service strategies with business objectives.

The General Manager is responsible for a diverse range of departments including Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management, where applicable. This leader collaborates closely with executive committee members and department heads to develop and implement operational strategies that align with Marriott’s global brand standards and customer service vision.

A key aspect of this role involves managing profitability and departmental budgets. The General Manager drives guest satisfaction and financial results by maintaining operational excellence and ensuring capital expenditures are aligned with strategic priorities. This leader continuously analyzes financial reports to identify areas for improvement and coaches direct reports to achieve budgeted wages and controllable expenses.

Beyond financial stewardship, the General Manager ensures operational consistency and service performance by setting clear goals and communicating them effectively across teams. Regular engagement with employees and guests through property tours aids in understanding needs and identifying opportunities for improvement.

Leadership development is another critical component of the role, with responsibilities spanning the hiring, coaching, and performance management of operations teams. The General Manager fosters an environment rooted in fairness, equity, and employee commitment to the brand’s service values. Through transparent communication and open door policies, this leader addresses employee concerns and cultivates a motivated workforce committed to exceptional guest service.

JW Marriott places a strong emphasis on diversity, inclusion, and equal opportunity employment. The company ensures all qualified applicants receive consideration without discrimination based on disability, veteran status, or other protected characteristics. This inclusive philosophy strengthens the workplace culture and enhances the overall guest experience.

Joining JW Marriott means becoming part of a global network of luxury hotels that prioritize both guest and associate satisfaction. The role offers unparalleled opportunities for professional growth in a luxury environment that balances innovation with tradition. Candidates passionate about elevating hospitality standards and leading high-performing teams will find this General Manager position at JW Marriott Los Angeles LALIVE deeply rewarding and impactful.