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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount program
Parental leave
401(k) matching
Employee Stock Purchase Program
Education Assistance
Career development opportunities
recognition programs
Job Description
Hilton Baltimore is a distinguished full-service hotel located in the heart of Baltimore, Maryland. It is part of Hilton Worldwide, a globally recognized leader in the hospitality industry with nearly a century of experience delivering exceptional lodging experiences. Hilton Baltimore caters to both business and leisure travelers and is known for providing high-quality accommodations, top-tier amenities, and superior guest services. This iconic property offers a blend of comfort, luxury, and modern conveniences while maintaining the warm and welcoming atmosphere that the Hilton brand is celebrated for.
As a dynamic full-service hotel, Hilton Baltimore operates within a high volume, group business... Show More
As a dynamic full-service hotel, Hilton Baltimore operates within a high volume, group business... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- Minimum two years experience in hotel management or executive committee role
- Proven track record in managing high volume, full-service hotel operations
- Strong financial acumen and ability to manage budgets and operational costs
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency in hotel management software and Microsoft Office
Job Qualifications
- Experience managing a property with revenue of $20M or greater
- Minimum of two years as an Executive Committee Member or equivalent preferred
- Food and beverage experience preferred
- Strong leadership capability with a proven ability to attract, motivate, lead, inspire and direct a talented team
- Acute attention to detail and commitment to delivering high quality standards
Job Duties
- Oversee all daily hotel operations
- Drive exceptional guest satisfaction through elevated service culture and attention to detail
- Lead financial performance, ensuring the hotel meets and exceeds profitability and operational goals
- Foster a highly engaged, service-driven team culture with a focus on talent development, coaching, and succession planning
- Act as the senior operational leader in the absence of the General Manager
- Serve as a trusted partner to ownership and corporate leadership, participating in strategic planning and performance reviews
- Interview, coach, counsel, and evaluate leadership and team members to ensure consistent performance excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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