Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $182,000.00 - $200,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Professional Development
Life insurance

Job Description

Montage International is a distinguished hospitality company dedicated to creating luxury experiences through their premier hotels and resorts. Known for an unwavering commitment to excellence, Montage International combines innovation with tradition to deliver exceptional guest services and amenities. The company fosters a culture of passion, creativity, and professionalism, encouraging employees to do what they love and contribute meaningfully to the unique environment Montage creates. They pride themselves on inclusivity and accessibility, offering reasonable accommodations for applicants with disabilities during the hiring process.

The position of Hotel Manager at Montage International is a pivotal leadership role responsible for overseeing the entirety of hotel operations, including Food and Beverage, Rooms, Spa, and Engineering departments. This role works directly within the hotel's organizational structure to implement and sustain a high standard of service and management philosophy across all operational facets. The Hotel Manager plays a crucial role in hiring, training, and developing key leadership personnel to ensure a cohesive management team. Additionally, this position involves creating detailed operational plans such as budgets, operating standards, job descriptions, and training manuals that contribute to the smooth functioning and profitability of the hotel.

The successful candidate will bring extensive experience in high-end hotel and restaurant management, particularly in ultra-luxury settings, with a proven background in executive level food and beverage and multi-unit leadership. Exceptional leadership and communication capabilities are essential for fostering positive guest interactions, resolving issues efficiently, monitoring staff performance, maintaining operational standards, and applying cost-control and profit-enhancement measures effectively. The Hotel Manager must ensure compliance with all cleanliness, order, and legal employment standards, emphasizing a safe and productive work environment.

This role demands a strategic thinker with excellent budgeting and analytical skills capable of managing operational costs while maximizing profitability. Furthermore, the position requires physical stamina and agility to actively move through daily operations, handle various physical tasks, and provide hands-on leadership. The base salary range for this position is $182,000.00 to $200,000.00, excluding incentive pay such as commissions or gratuities. Montage International is an Equal Employment Opportunity employer and emphasizes a drug-free workplace with pre-employment substance abuse testing to ensure a professional and respectful environment for all employees.

Job Requirements

  • bachelor's degree preferred
  • 15 years management experience in high-end restaurants or hotels
  • 10 years leadership experience at ultra-luxury level
  • 5 years executive level food & beverage experience
  • ability to communicate effectively in the workplace language
  • excellent verbal and written communication skills
  • ability to supervise and discipline staff
  • data preparation and analysis skills
  • moderate computer proficiency
  • budget analysis skills

Job Qualifications

  • bachelor's degree preferred
  • minimum 15 years management experience in high-end restaurants and/or hotels
  • minimum 10 years as department head or senior leadership in ultra-luxury operations
  • at least five years in executive food & beverage and multi-unit position
  • experience in similar or higher position preferred
  • ability to speak, read, write and understand primary workplace languages
  • strong verbal and written communication skills
  • ability to supervise and evaluate staff effectively
  • ability to prepare and analyze data and reports
  • moderate computer skills
  • budgetary analysis capabilities

Job Duties

  • select, train and develop key leadership personnel
  • oversee divisional matters in compliance with employment and civil rights laws
  • interact positively with guests promoting hotel services
  • resolve guest problems to satisfaction
  • maintain communication with departments to meet guest needs
  • monitor hotel staff performance and rectify deficiencies
  • inspect operations for cleanliness and order compliance
  • maintain profitability supporting overall hotel operations
  • control payroll and equipment costs
  • ensure inventory and par stock levels
  • develop cost saving and profit enhancing measures
  • provide specialist support to Executive Committee

Job Criteria

Experience

Expert Level (7+ years)


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